The key part IMO is buried in the article - there happened to be an existing, perfectly accurate database containing all the required info about each employee - the same info that previously had to be manually found for each retirement.
Without this, this effort would not have been possible.
> Fortunately, we stumbled on a critical clue. While poring over old documentation, we discovered that OPM actually had data warehouses that stored historic information about every federal employee. Apparently, these warehouses were created as part of a modernization effort in 2007, and HR and payroll offices all across government have supposedly been regularly reporting into it.
> For some reason however, this was not well known at OPM, and those that knew about it didn’t know what data it held, nor considered how it could be used to simplify retirement processing. Not many had seen the data, and administrators were initially resistant to sharing access.
> From a software perspective, this was the holy grail: a single source of truth that held all the information that the manual redundant steps were meant to review. Because the information was regularly reported by HR and payroll, by the time an employee retired, OPM should already have everything needed to process the retirement, without anyone re-entering or re-verifying information.
Yes! Whoever built the data warehouses and keeps the data pipelines running would seem to be the real heros of this story. I sure hope that group did not get gutted by DOGE.
If the people who set up the DW and set up the data to flow into it did not also build any applications to actually take advantage of the data, they didn’t complete their job properly. It’s been 18 years, that’s long enough to document the existence of it. Some might say 18 years is even enough time to build at least one useful application powered by it.
I’m sure in reality the people who built this system were smart, and wanted people to use it, but were just buried under layers of technology-unaware management and bureaucrats who felt threatened, afraid it would marginalize or eliminate their paper-pushing jobs. But this very likely reality is just more proof that the government needs significant restructuring. Most people in management at the government are there purely because of tenure, not because they’re great leaders, nor subject matter experts in how complex things are efficiently built and run outside the government world.
Thanks for pointing this out. I think it does a good job of also highlighting that most problems aren’t technical; they are either people or organizational.
Yeah this stuck out at me - the hubris of the stateless web stack supersedes the 18 years of hard unsung work at building and end to end stateful pipeline that ties out to the penny and handles all the complex business logic and reconciliations seamlessly across god knows how many integrations. No fancy diagrams or pictures of the nameless faceless heroes that had accomplished that act of heroism. For sure recognizing the value is something to trumpet, but that’s the Herculean hero story I want to hear - the DOGE bros who tied it all together with JavaScript frameworks, yawn.
The only way the database could be harnessed to do something useful is after all the people who were standing in the way in management for the last 18 years likely having been sacked. You can bet any useful project to put it to use was blocked by paper-pushers threatened by the spectre of automation, until most people had forgotten about it.
Nobody believes the database sprung forth from the earth or was created accidentally. The fact that 18 years later that project had borne no visible fruit, and that most people who could have used it, didn’t even know about it, is proof of the problem. It’s a problem of terrible management. That is what, regardless of your politics, is being slightly jostled by DOGE. Personally I have dealt with enough of our absurd government processes that I don’t think they can make anything much worse, and it cannot be less efficient.
There's a dangerous trend I've noticed with GenZ, they're quick (sometimes to the point of seeming rushed) to show off hyperbolic-sounding achievements that are mostly hot air, and often even work stolen from others.
It's sad, but I think our generation is partly to blame since, we demanded that from them.
It must suck to lose your whole life and personality just to appease the meritocratic golem.
> There's a dangerous trend I've noticed with GenZ, they're quick (sometimes to the point of seeming rushed) to show off hyperbolic-sounding achievements that are mostly hot air
Isn’t it true for every so-called edge that CEOs pitch to shareholders?
> show off hyperbolic-sounding achievements which are mostly hot air and many times even work stolen from others.
Steve Jobs was born in 1955, the ball has been rolling for a while now. Gen Z might just be the crowd that recognizes how lucrative it is to scam people.
> Two engineers walked into the government six months ago to drag federal retirements from an underground mine onto the Internet. They built retire.opm.gov and are poised to turn six-month waits into near-instant processing for hundreds of thousands of employees.
Written by said engineers about themselves. It's hard to read this as little more than a long-winded self-congratulatory Twitter post before the results are actually visible. It's no wonder their social handles sit at the bottom of the page to funnel followers to their page.
> They had committed to building all of this [a previous modernization effort] on Microsoft PowerApps, a “no-code” tool meant for building simple web apps
> When we met with the developers in Macon, Georgia, OPM's engineering hub, they told us the PowerApps experience was so unfriendly that even they were afraid to make changes. Unless they’ve been specifically trained with PowerApps, most software developers would find it extremely unintuitive to build with, making it hard to apply classic coding skills or iterate quickly.
How much longer is it going to take project managers to realize that no-code tools are inappropriate for large, complex codebases?
Many small businesses (and small teams inside large orgs) do not have “servers” in the sense that an employee can push code to it. It’s just Windows Server and handles email, file share, ERP, etc. I think those in the tech industry may not appreciate the ease of having a platform you can “program” jobs in, and it’s included in M365, despite the very-large warts.
It’s enterprise software so product managers don’t decide anything. They’re just an automaton charged with implementing whatever complied with the RFP terms that were written by the vendor to wire the procurement. It’s basically a problem with central planning, there’s no easy fix but giving people agency is a big part of it instead of ramming some enterprise crap that was designed to sell to “leaders” or committees down their throats.
> How much longer is it going to take project managers to realize that no-code tools are inappropriate for large, complex codebases?
Really depends. It can work great, I see some really good No/Low code tools in ERP systems. Things like alerts, workflows, custom fields, actions, etc are... you would be surprised the ingenuity of people, but also - yes there are limits.
An ERP is practically an opinionated entire operating system with its own data, conventions, rules, ACLs, etc...
not scripting per se - yes that is part of it typically, with windows based ERPs, you get scripting for close to free if you can 'drop into' other stuff, like VB, or if your ERP leverages the COM interfaces, has an ODBC or even a straight SQL backend, yes there are many approaches. It's really - how does the scripting interact with the system
What i am talking about is more simple
1. user defined actions.
2. common triggers (object X Save, object Y delete)
2. user defined fields on core data tables
3. user defined tables
You can go very far with that, and a drop into a VB script, or run a prebuilt action (IE some verb on the object, like "print this document" on Save)
I did a brief news search for something from a more neutral party and found this article:
Federal retirement processing has slowed substantially this year due to DRP. As OPM continues modernizing retirement systems, another application surge looms.
> Amid the application influx, the Office of Personnel Management has also rolled out a major effort this year to modernize the legacy federal retirement system, which has long been paper-based. Many experts see the launch of OPM’s online retirement application (ORA) as a long-awaited improvement, but some remain wary of the timing, as agencies face application volumes not seen in at least a decade.
> Thiago Glieger, a federal retirement planning expert at RMG Advisors, described the converging changes as “uncharted waters” for OPM.
> “OPM has not really handled this new [ORA] system before, and this many federal employees retiring all at the same time,” he told Federal News Network.
> But Kimya Lee, OPM’s deputy associate director for Retirement Services, said having the ORA platform available this year has been crucial for managing both current and upcoming waves of retirement applications.
> “A surge like this would be extremely difficult for our legacy processing to work — it just wasn’t built for something like this,” Lee said during a Dec. 9 Chief Human Capital Officers (CHCO) Council meeting. “Despite record high retirement volumes this year, ORA is performing well. This gives us confidence as we prepare for retirement activities in 2025 and into 2026.”
Found the blog post troubling amateurish for something so important, then noticed the name Edward Coristine and zoomer twitter handles at the bottom and realized this is a bunch junior devs hacking together our country's infrastructure.
This is exactly how us taxes should work. The IRS already has all the information it needs - it should fill out the form, give you a chance to double check, and then you're done.
I did find that troubling too. I can see the logic of a short lived / well funded project using nextjs, but for something like this that's meant to be a simple form that needs to be reliable, easy to maintain, and long lived, my first thought would be to make a classic restful MPA. Introduction of a complex frontend framework like next seems like it would lead to more headaches than it's worth. Had similar thoughts about the Azur vendor lockin. I seriously doubt they had the traffic to justify needing something like Azur functions and batch processing. I'd love to hear some more justification for why they choose this stack, and if they considered any alternatives first.
If it was really down to two engineers, it's almost certainly what one or both of them were already comfortable or familiar with and no other reason. Six months is such a short time frame for long term projects like this that I imagine they could not spare much time for analysis of alternatives.
> Aug 21 (Reuters) - U.S. President Donald Trump will appoint Airbnb co-founder Joe Gebbia to spearhead the new National Design Studio that will seek to make digital services at federal agencies more efficient, two officials familiar with the plan said.
> Trump signed an executive order on Thursday to create the studio - a new body that one of the officials said appears to be a stripped-down successor to the controversial Department of Government Efficiency (DOGE), formerly headed by billionaire Elon Musk.
The work described in this blog post seems to have been done under its predecessor, DOGE, given that the launch date was June 2. But apparently these engineers moved to the new organization, so that’s why the blog post is there.
Yeah, this is what I don't understand. Why did we gut 18F, which was doing incredible work and make a... a new version? Seems the opposite of reducing waste.
So what's going to happen in 3 years after these startup bros have left government, none of the frameworks they're using are supported any more, and nobody in the office that they parachuted into is trained to maintain whatever spaghetti they crapped out over three months of all-nighters? There's a reason that we don't build critical infrastructure by giving it to some guy whose entire accomplishments are "working at Airbnb for 10 years"
You cast too broad a brush! Having worked at Airbnb for 10 years would have been fine. The problem is DOGE was staffed by twenty year olds. How would that have worked? They started at AirBnB when they were 10?
Well done! Government agencies tend to always seek more funding and never change or close down even when everyone universally agrees change is needed. Good to see change here.
The shrinking of the federal government is much needed as there is no mechanism to remove dead wood like bankruptcy does for private industry. We do need a smoother mechanism than just hacking whatever is not protected by insane public employee unions though.
> The shrinking of the federal government is much needed as there is no mechanism to remove dead wood
What do you mean?
The budget is voted on by Congress literally every single year. The mechanism absolutely exists. The political consensus to do so is harder to achieve, but that's only when people actually don't universally agree change is needed (or how specifically to change it).
“People” aren’t really involved. Thanks to the gerrymander (which has now been full-throatedly embraced by the party that used to rightly call it out), the people’s votes don’t really matter. The congresspeople’s votes theoretically do, but they’re mainly just bought by the lobbyists who fund their primary campaigns.
Unless a given industry is too big too fail, or requires millions to billions in corporate welfare, or where bankruptcy voids responsibility of ecological disasters and socializes the damage. Since those things have obviously never happened.
It’s bad when the government does those things. That doesn’t change the fact that no such feedback mechanism exists for the government, which comprises almost 40% of GDP (in the U.S. including state and local).
The key part IMO is buried in the article - there happened to be an existing, perfectly accurate database containing all the required info about each employee - the same info that previously had to be manually found for each retirement.
Without this, this effort would not have been possible.
> Fortunately, we stumbled on a critical clue. While poring over old documentation, we discovered that OPM actually had data warehouses that stored historic information about every federal employee. Apparently, these warehouses were created as part of a modernization effort in 2007, and HR and payroll offices all across government have supposedly been regularly reporting into it.
> For some reason however, this was not well known at OPM, and those that knew about it didn’t know what data it held, nor considered how it could be used to simplify retirement processing. Not many had seen the data, and administrators were initially resistant to sharing access.
> From a software perspective, this was the holy grail: a single source of truth that held all the information that the manual redundant steps were meant to review. Because the information was regularly reported by HR and payroll, by the time an employee retired, OPM should already have everything needed to process the retirement, without anyone re-entering or re-verifying information.
Yes! Whoever built the data warehouses and keeps the data pipelines running would seem to be the real heros of this story. I sure hope that group did not get gutted by DOGE.
If the people who set up the DW and set up the data to flow into it did not also build any applications to actually take advantage of the data, they didn’t complete their job properly. It’s been 18 years, that’s long enough to document the existence of it. Some might say 18 years is even enough time to build at least one useful application powered by it.
I’m sure in reality the people who built this system were smart, and wanted people to use it, but were just buried under layers of technology-unaware management and bureaucrats who felt threatened, afraid it would marginalize or eliminate their paper-pushing jobs. But this very likely reality is just more proof that the government needs significant restructuring. Most people in management at the government are there purely because of tenure, not because they’re great leaders, nor subject matter experts in how complex things are efficiently built and run outside the government world.
Thanks for pointing this out. I think it does a good job of also highlighting that most problems aren’t technical; they are either people or organizational.
Yeah this stuck out at me - the hubris of the stateless web stack supersedes the 18 years of hard unsung work at building and end to end stateful pipeline that ties out to the penny and handles all the complex business logic and reconciliations seamlessly across god knows how many integrations. No fancy diagrams or pictures of the nameless faceless heroes that had accomplished that act of heroism. For sure recognizing the value is something to trumpet, but that’s the Herculean hero story I want to hear - the DOGE bros who tied it all together with JavaScript frameworks, yawn.
The only way the database could be harnessed to do something useful is after all the people who were standing in the way in management for the last 18 years likely having been sacked. You can bet any useful project to put it to use was blocked by paper-pushers threatened by the spectre of automation, until most people had forgotten about it.
Nobody believes the database sprung forth from the earth or was created accidentally. The fact that 18 years later that project had borne no visible fruit, and that most people who could have used it, didn’t even know about it, is proof of the problem. It’s a problem of terrible management. That is what, regardless of your politics, is being slightly jostled by DOGE. Personally I have dealt with enough of our absurd government processes that I don’t think they can make anything much worse, and it cannot be less efficient.
How do you know what the people involved did? Let’s not pretend speculation is fact.
They seemed to have replaced Mega Bloks with Legos, not skyscraper building materials.
Thanks for highlighting this.
There's a dangerous trend I've noticed with GenZ, they're quick (sometimes to the point of seeming rushed) to show off hyperbolic-sounding achievements that are mostly hot air, and often even work stolen from others.
It's sad, but I think our generation is partly to blame since, we demanded that from them.
It must suck to lose your whole life and personality just to appease the meritocratic golem.
> There's a dangerous trend I've noticed with GenZ, they're quick (sometimes to the point of seeming rushed) to show off hyperbolic-sounding achievements that are mostly hot air
Isn’t it true for every so-called edge that CEOs pitch to shareholders?
This is not new to Gen z.
Didn't say it was.
Edit:
>I've noticed a lot of crime in [city].
>Crime is not new to [city].
>Didn't say it was.
Come on guys, the quality of this discourse is abhorrent.
That's what saying "noticed with Gen Z" means.
> There's a dangerous trend I've noticed with GenZ
Those are some mighty fine hares you're splitting.
> show off hyperbolic-sounding achievements which are mostly hot air and many times even work stolen from others.
Steve Jobs was born in 1955, the ball has been rolling for a while now. Gen Z might just be the crowd that recognizes how lucrative it is to scam people.
We must have different definitions of hot air, if yours includes a 4-trillion-dollar company.
It was 10x smaller when Jobs retired in 2011, not that it really matters for this analysis.
Musk was born in 1971, for example.
> Two engineers walked into the government six months ago to drag federal retirements from an underground mine onto the Internet. They built retire.opm.gov and are poised to turn six-month waits into near-instant processing for hundreds of thousands of employees.
Written by said engineers about themselves. It's hard to read this as little more than a long-winded self-congratulatory Twitter post before the results are actually visible. It's no wonder their social handles sit at the bottom of the page to funnel followers to their page.
I took the words at their face value and genuinely thought 2 engineers got this done. In reality there's an OPM engineering team in Georgia.
> They had committed to building all of this [a previous modernization effort] on Microsoft PowerApps, a “no-code” tool meant for building simple web apps
> When we met with the developers in Macon, Georgia, OPM's engineering hub, they told us the PowerApps experience was so unfriendly that even they were afraid to make changes. Unless they’ve been specifically trained with PowerApps, most software developers would find it extremely unintuitive to build with, making it hard to apply classic coding skills or iterate quickly.
How much longer is it going to take project managers to realize that no-code tools are inappropriate for large, complex codebases?
Many small businesses (and small teams inside large orgs) do not have “servers” in the sense that an employee can push code to it. It’s just Windows Server and handles email, file share, ERP, etc. I think those in the tech industry may not appreciate the ease of having a platform you can “program” jobs in, and it’s included in M365, despite the very-large warts.
It’s enterprise software so product managers don’t decide anything. They’re just an automaton charged with implementing whatever complied with the RFP terms that were written by the vendor to wire the procurement. It’s basically a problem with central planning, there’s no easy fix but giving people agency is a big part of it instead of ramming some enterprise crap that was designed to sell to “leaders” or committees down their throats.
> How much longer is it going to take project managers to realize that no-code tools are inappropriate for large, complex codebases?
Really depends. It can work great, I see some really good No/Low code tools in ERP systems. Things like alerts, workflows, custom fields, actions, etc are... you would be surprised the ingenuity of people, but also - yes there are limits.
An ERP is practically an opinionated entire operating system with its own data, conventions, rules, ACLs, etc...
Ingenuity is the word. Some of the things I’ve seen “nontechnical” people do in Excel are boggling.
But I wouldn’t build the foundation of an ERP system on stuff like that. I think you’re describing a scripting interface, rather than the core?
not scripting per se - yes that is part of it typically, with windows based ERPs, you get scripting for close to free if you can 'drop into' other stuff, like VB, or if your ERP leverages the COM interfaces, has an ODBC or even a straight SQL backend, yes there are many approaches. It's really - how does the scripting interact with the system
What i am talking about is more simple
1. user defined actions. 2. common triggers (object X Save, object Y delete) 2. user defined fields on core data tables 3. user defined tables
You can go very far with that, and a drop into a VB script, or run a prebuilt action (IE some verb on the object, like "print this document" on Save)
I did a brief news search for something from a more neutral party and found this article:
Federal retirement processing has slowed substantially this year due to DRP. As OPM continues modernizing retirement systems, another application surge looms.
https://federalnewsnetwork.com/retirement/2025/12/in-the-dar...
They seem to think the new systems helped:
> Amid the application influx, the Office of Personnel Management has also rolled out a major effort this year to modernize the legacy federal retirement system, which has long been paper-based. Many experts see the launch of OPM’s online retirement application (ORA) as a long-awaited improvement, but some remain wary of the timing, as agencies face application volumes not seen in at least a decade.
> Thiago Glieger, a federal retirement planning expert at RMG Advisors, described the converging changes as “uncharted waters” for OPM.
> “OPM has not really handled this new [ORA] system before, and this many federal employees retiring all at the same time,” he told Federal News Network.
> But Kimya Lee, OPM’s deputy associate director for Retirement Services, said having the ORA platform available this year has been crucial for managing both current and upcoming waves of retirement applications.
> “A surge like this would be extremely difficult for our legacy processing to work — it just wasn’t built for something like this,” Lee said during a Dec. 9 Chief Human Capital Officers (CHCO) Council meeting. “Despite record high retirement volumes this year, ORA is performing well. This gives us confidence as we prepare for retirement activities in 2025 and into 2026.”
This "national design studio" seems strikingly similar to 18F, which was cut by DOGE earlier this year. Was not aware of it until now. Apparently it was established in August by EO: https://www.whitehouse.gov/presidential-actions/2025/08/impr...
Does anyone have a scoop on NDS? Is it composed of 18F staffers?
Gee I hope they don't break an arm jerking themselves off. Good lord.
Found the blog post troubling amateurish for something so important, then noticed the name Edward Coristine and zoomer twitter handles at the bottom and realized this is a bunch junior devs hacking together our country's infrastructure.
This is exactly how us taxes should work. The IRS already has all the information it needs - it should fill out the form, give you a chance to double check, and then you're done.
Sigh...
Ah yes, the Nextjs app with access to personally identifiable information for every federal employee.
It's definitely a step up from PowerApps though.
I did find that troubling too. I can see the logic of a short lived / well funded project using nextjs, but for something like this that's meant to be a simple form that needs to be reliable, easy to maintain, and long lived, my first thought would be to make a classic restful MPA. Introduction of a complex frontend framework like next seems like it would lead to more headaches than it's worth. Had similar thoughts about the Azur vendor lockin. I seriously doubt they had the traffic to justify needing something like Azur functions and batch processing. I'd love to hear some more justification for why they choose this stack, and if they considered any alternatives first.
If it was really down to two engineers, it's almost certainly what one or both of them were already comfortable or familiar with and no other reason. Six months is such a short time frame for long term projects like this that I imagine they could not spare much time for analysis of alternatives.
I had assumed that these people were not junior devs left unsupervised to handle important government work.
National Design Studios seems to have been created in August:
https://archive.is/Gv9nC
> Aug 21 (Reuters) - U.S. President Donald Trump will appoint Airbnb co-founder Joe Gebbia to spearhead the new National Design Studio that will seek to make digital services at federal agencies more efficient, two officials familiar with the plan said.
> Trump signed an executive order on Thursday to create the studio - a new body that one of the officials said appears to be a stripped-down successor to the controversial Department of Government Efficiency (DOGE), formerly headed by billionaire Elon Musk.
The work described in this blog post seems to have been done under its predecessor, DOGE, given that the launch date was June 2. But apparently these engineers moved to the new organization, so that’s why the blog post is there.
So, 18F.
Yeah, this is what I don't understand. Why did we gut 18F, which was doing incredible work and make a... a new version? Seems the opposite of reducing waste.
Because 18F was from the Obama administration
So what's going to happen in 3 years after these startup bros have left government, none of the frameworks they're using are supported any more, and nobody in the office that they parachuted into is trained to maintain whatever spaghetti they crapped out over three months of all-nighters? There's a reason that we don't build critical infrastructure by giving it to some guy whose entire accomplishments are "working at Airbnb for 10 years"
You cast too broad a brush! Having worked at Airbnb for 10 years would have been fine. The problem is DOGE was staffed by twenty year olds. How would that have worked? They started at AirBnB when they were 10?
Well done! Government agencies tend to always seek more funding and never change or close down even when everyone universally agrees change is needed. Good to see change here.
The shrinking of the federal government is much needed as there is no mechanism to remove dead wood like bankruptcy does for private industry. We do need a smoother mechanism than just hacking whatever is not protected by insane public employee unions though.
> The shrinking of the federal government is much needed as there is no mechanism to remove dead wood
What do you mean?
The budget is voted on by Congress literally every single year. The mechanism absolutely exists. The political consensus to do so is harder to achieve, but that's only when people actually don't universally agree change is needed (or how specifically to change it).
“People” aren’t really involved. Thanks to the gerrymander (which has now been full-throatedly embraced by the party that used to rightly call it out), the people’s votes don’t really matter. The congresspeople’s votes theoretically do, but they’re mainly just bought by the lobbyists who fund their primary campaigns.
What’s missing is the incentive. The budget and deficit increase regardless of who is in office because all the incentives are for it to increase.
> deadwood like bankruptcy for private industry
Unless a given industry is too big too fail, or requires millions to billions in corporate welfare, or where bankruptcy voids responsibility of ecological disasters and socializes the damage. Since those things have obviously never happened.
It’s bad when the government does those things. That doesn’t change the fact that no such feedback mechanism exists for the government, which comprises almost 40% of GDP (in the U.S. including state and local).
This admin has fired 270,000 people and yet federal spending has substantially increased. What would you say the goal is?
Could it be ... gut the federal government like it was a leveraged buyout and then steal everyone's money?
Certainly seems to be.
That's it. That is the goal. You found it.
Hear me out: there is no goal. Half your income is spent on supporting an elaborate jobs program of self-licking ice cream cones.