Congrats on the launch. One complaint: RPA this, non-RPA that, but you never explain what it means. I would write down the acronym fully once at the first mention on the landing page.
100% right - we support the AI companies who are selling to the legacy end users - for ex: we don’t sell directly to hospitals, but an AI scribe for doctors that already has a hospital as a customer, we help them integrate to the hospital’s EMR
Legacy system users are also the one who pays the most for tools and services. We sell to enterprise, I can attest to that. If it is relevant usecase and positioning for the market, it should be fine.
yeah it’s been interesting to watch, we were surprised initially at how much legacy users actually wanted to adopt AI - I think it’s because of how awful the old software can be to interact with
Congrats on the launch. One complaint: RPA this, non-RPA that, but you never explain what it means. I would write down the acronym fully once at the first mention on the landing page.
Thank you!! Yeah that's a good point - it's been so engrained in our brains, appreciate the feedback
So AI companies would install this on their customer (practices) computers?
Yes, more likely on a virtual machine running the legacy software
Congrats on the launch! Legacy system users are also one of the slowest to adopt AI. How do you navigate that?
100% right - we support the AI companies who are selling to the legacy end users - for ex: we don’t sell directly to hospitals, but an AI scribe for doctors that already has a hospital as a customer, we help them integrate to the hospital’s EMR
Legacy system users are also the one who pays the most for tools and services. We sell to enterprise, I can attest to that. If it is relevant usecase and positioning for the market, it should be fine.
yeah it’s been interesting to watch, we were surprised initially at how much legacy users actually wanted to adopt AI - I think it’s because of how awful the old software can be to interact with
Please make your trust center public if you are focusing on healthcare AI companies…the footer link is dead.
Thanks for flagging this!
Could you use this to test new releases of software for bugs? A bit like TDD but for GUI interactions
Yes! we have customers doing that
What the deuce is an "RPA"?
Its an acronym for Robotic Process Automation. It usually means triggering mouse clicks and key stokes to perform tasks
It's a script that simulates clicks/keystrokes on Desktop/Web