If you manage 500+ people organization, most of the headaches with agents already exists with you - you set directions, ask people to go run fast in those directions, check in frequently and course correct on results without actually understanding those people do.
Those aren't the deal breakers.
They entirely rely on the competence of the folks they hired and cross-match enforcers with the drivers they have - they deal with fallible people on both sides of that.
The fundamental difference is that the humans are good consequence predictors, have built up reputations they are not willing to trash, can say no to things and in general don't want to go jail.
AI tools look like that, but don't have any of the useful conflict which came for free with employing humans.
It also doesn't have any useless conflict, but not all conflict between what I say and what someone is willing to do is bad conflict.
Yes this is why the higher level org functions are in love with AI. It's very similar to the levers they had already, but is faster and more directly actionable.
The downsides being that the AI loses important control levers like "self preservation" via paycheck, career advancement, staying out of jail, etc. that were mitigations on catastrophic outcomes.
It will delete your prod db faster and with a bigger smile than your most upset employee.
Well, there is also a big difference that it will not learn over time. If a junior makes a mistake and it will not be caught in time they will automatically learn.
With LLMs we have to teach them about their mistakes with adapting the harness and then hoping it will stick.
What I also find particularly hilarious about this whole thing is that we were always complaining about how difficult it is to put our tacit knowledge into words and therefore couldn't produce clear instructions for juniors to quickly ramp up. Now we are trying to do just that. I think we will find, just as we did in the past, that it's not possible. I do think a good harness improves results but LLMs will not be able to reach senior levels. Just my 2c.
I wonder if we'll end up building some kind of "consequence" or "fear" mechanism into AI to provide for a sense of accountability ("if you behave badly we will terminate you") and maybe that fear mechanism will drive the AI to plot a dystopian revolt.
I've noticed a spike of articles with apparently anti-AI titles, but once you dig in a few paragraphs its actually a "this is just a fair warning from such-and-such, which by no means is an anti-AI bigot, and is actually a fervent AI high priest".
This is getting ridiculous. Articles like this never bring a fair criticism of the many blatant concerns around AI. Its always an astroturfing-esque ad from the AI clergy. The disclaimers ("It’s important to note that Levie is not an AI hater. Quite the opposite.") imply that to even be heard, you must be an AI fanatic - anything else is bigotry and should be ignored.
"In other words, Levie’s theory posits, CEOs don’t really understand processes well enough to know what really can and can’t be automated. But that lack of knowledge doesn’t stop them from acting on their beliefs."
i have been in the workforce for a long time. this "theory" has been theorized since as far back as i can remember. its the premise of undercover boss. its the punchline of many r/maliciouscompliance writing exercises.
the higher up the company you go, the more disconnected you are from the workers on the front line, the less you understand about their needs, and the more likely you are to push for something without understanding the totality of the impact of the decision.
The whole is greater than the sum of its parts. Often you need to disregard the detail and minutiae of existing processes to set a better course. The goal is not to avoid short or even medium term pain or even unintended consequences at a department level, but rather to steer the company in a new direction. Processes should adapt or be thrown out to achieve the new direction.
This is not too dissimilar when you realize a software architecture is holding you back. You don’t try to “save” all the existing functions, modules, layers, etc. but instead are happy to discard or replace them given your top-down vantage point of the system and where it needs to head.
You still need to manage that change to varying degrees. For every organization which can shift on a whim, there are many more which require mitigation. Normally, there are a lot of things carried forward for internal or external reasons. Developers tend to discount the amount of effort from other actors in the system because they don't understand all of their priorities and which map neatly versus not.
What's unique to AI is that CEOs now have a robot that supports that disconnect. Our CEO recently announced that he has now started doing frontend programming, by which he meant that he had told ChatGPT to output some HTML. No doubt it also told him how smart and clever his ideas were and what a great engineer he was.
This kind of thing only increases the disconnect between what CEOs think employees do and what they actually do.
but a c-suite picking up some tool, making a toy example, then declaring “well doing X is super easy, roll it out” (or “change the kpi”, etc.) is something i have seen dozens of times.
HTML is not relevant here. I think the problem is that LLMs are qualitatively different.
"No code" tools are usually just tools. They have the pitfalls you describe, but they aren't ego stroking machines like LLMs.
LLMs not only share the same pitfalls, they also encourage you to make the dumbest things. They will make this CEO believe they are the smartest engineer in the world, "you're building exactly the right product", "you're asking precisely the right questions", etc. Ego stroking when leading you to the abyss is very dangerous.
LLMs roleplay as smart human engineers who constantly tell you you're the smartest being in the multiverse.
It’s a by product of tax policies and lax anti-monopoly policies that allows incompetence to thrive. If a company gets too big to fail, then it stops calibrating for competency.
The most effective military leaders in history had a deep understanding of fighting war because they came up through the system and the cost of failure was their death.
Or you answer to somebody else, which is how perpetually cannabilizing next quarters numbers to appease short term shareholders becomes more important than cost savings and using your labor pool time to solve actual problems.
Or when the sales teams bonuses are more important than the margins of the business.
There’s lots of reasons the “wrong work” gets pushed down and it’s not exclusively because “they aren’t listening” as much as “they are listening to someone else who matters more.”
> Or you answer to somebody else, which is how perpetually cannabilizing next quarters numbers to appease short term shareholders becomes more important than cost savings and using your labor pool time to solve actual problems.
If CEOs were actually wrecking their companies in order to get a fake short term boost, they'd be shortly out of business. If a person was sure a CEO was doing that, they'd be making money shorting the stock.
It's hardly a tech CEO thing, and I dunno if "psychosis" is a fair or accurate way to talk about it.
I worked with someone who was kind of a Shopify power user, managed the store, could do a lot of things, but wasn't a programmer. She showed me how Shopify does that AI block generator now to deliver something that was like 65% done in a minute.
I also have a friend who knows enough code to be dangerous in WordPress: he was able to vibe code an API integration, got immensely excited about it, and wanted to make it into a plugin/product for others.
It's just the state of the art: a good prompt and some small tweaks can get you something that's minimally viable really quickly. And that's very...intoxicating! Empowering! Exciting! Something that felt way too hard or out of your reach in the past has just materialized before your eyes, and because you got that far, that fast, surely you can get the thing over the finish line with a bit more work. (It tends not to work that way right now, but I don't blame people for feeling how they feel!)
I saw that psychosis happening in real time with a coworker. It absolutely is a real phenomenon. After a while, he started presenting ChatGPT's replies as the absolute truth.
I don't think there ever has been something that can _answer_ you back and reinforce your delusion. This is a new thing.
Clickbait title. Should be more like "Box founder Aaron Levie says CEOs should use AI more and learn its limitations."
He's essentially saying that C-suite people overestimate how effective LLMs are at one-shotting hard problems, and underestimate the human maintenance work that follows.
The quote literally from Levie is "CEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI".
Tech CEOs are suffering from AI psychosis over next quarter's earnings, while I'm suffering from RI(Rent Installment) psychosis. It makes me wonder if human beings are simply hardwired to suffer from some form of obsession-whether it's FOMO or financial pressure
No, living under survival pressure is good for mental health. It's what we're evolved to do. Why does it feel good to crack a tough bug, or finish a project, or win a game? It's the same achievement reward a hunter feels bagging a deer.
Maybe slightly unrelated, but I've done a lot of road trips throughout the US, and there is so much land that is used unproductively, it's really incredible. Land that could be used for energy, food, or housing, just sitting empty or with abandoned structures.
Imagine if we just paid people to coat their properties in solar panels - throw them on your roof, lawn, wherever you have the space. We could drive energy prices down to nothing. We could pay people to install ADUs. The resources are there, but the imagination and commitment are not.
Instead, I'm looking at a $40k+ solar install for my very small house and a breakeven on investment in maybe 10 years for a house I probably won't live in by then.
> It makes me wonder if human beings are simply hardwired to suffer from some form of obsession...
Existential dread pushing biology to survive?
Basic biological facts obfuscated by social memes; ship code, make line go up, worship allegory's of the long dead.
Hunter gatherer clusters vaguely collaborated to survive. Language and agrarian traditions have demanded more than just survival but all kinds of observance of meaningless spoken traditions. Obligation to ignore our own senses and chant the memes of the living elders suffering existential dread of their own, afraid to left unattended in hospice. For whatever reason unable to just say that; they appeal to old religious or political screed.
Caretake this debt ledger after they who ran up the bill are dead.
What?
It's all just obsession to live laundered and obfuscated by useless philosophy.
>if human beings are simply hardwired to suffer from some form of obsession
the powerful obsession machinery brought us through the long natural selection process - obsession to watch for snakes and spiders, to maintain cleanliness, etc. With modern civilization we arranged to plug into that powerful machinery other stimuli too - like that RI and all the others making us productive society members. The most happy countries aren't most productive. Especially when they are obsessed with being happy like those Finns obsessed with sauna instead of tokenmaxxing.
If we separate the hype incentives from the actual product itself, I completely understand how seductive the tech is and how it can lead to a sort of mania. I myself have been up late into the night fiddling and building.
It's like discovering fire, which offers both utility and magic: you can cook your food and gather warmth, and you can also stare into it and tell stories and never be bored. We're probably genetically wired to gravitate things which have both function and form.
That said, there's a reason the manic witch doctor was never the chief. Leadership requires discernment: when to consult the witch doctor, when to jirga with the neighboring elders, when to draw the sword.
A chief knows what happens when you cut the tribe by a third "for efficiency", or the burn seed corn to feed the fire, or replace the sentries with golems. The witch doctor often ends up boiled in his own cauldron.
My CEO did a deep dive into AI prototyping and eventually ran into a wall with data architecture and deployment. Fortunately, he realized very quickly that having human designed core infrastructure is what enables vibe coding that doesn't run off the rails.
I can see this as a CEO. I get spared because I build the hardware and live in the kernel. Example 4k to 64k seems easy until you realize you can still install 4k Nvidia drivers that will lead to memory instability and you find out the hard way. Then you redo it and it's fine. Dealing with overheating all the time because pretty much an AI box at full speed for a week gets thermal issues. But if I wasn't dealing with the physical substrate I would be the guy who says AI can do that without knowing the actual physical costs.
> Still, some of these stories are surprising. Zeb Evans, the CEO of project management and productivity software startup ClickUp, proudly declared on X that he had laid off almost a quarter of his employees — 22% — after rolling out about 3,000 AI agents to do internal work.
As someone who is forced to use ClickUp I can tell you that it's not good software. It wasn't good before this layoff and it hasn't improved since [0]. I could write quite a few words on why ClickUp is terrible but I can promise you that throwing more "AI" at it isn't going to fix what's wrong. The issues are deep and not the type of thing LLM excel at IMHO.
My _favorite_ is how crap search is. Sometimes it will take upwards of 5-10s+ to return results and they are often wrong (I search for the exact name and it tells me "no results"). ClickUp has single-handedly driven me deep back into using bookmarks since the search is such trash. That plus random spinners that never go away, lists that re-order themselves when you change anything on a ticket (not a field related to sorting), stale state UI, things randomly disappearing, "Ticket moved to list" only to refresh and find it wasn't moved, it's really annoying and we curse ClickUp every single day.
Last thing I'll say is the amount of flatulence-sniffing going on over there must be at an all-time-high if their 4.0 (or was it 4.1? Who cares) release is any indication. The new design was ho-hum (just moved a bunch of things around and we turned on all the flags we could to get back to the old way since the new way sucks) but was most egregious was this full-page take-over with a big gradient animation announcing the new release. That happened on _every single tab_ you had open. So for a few days after the release I'd open an older tab only to be greeted by the same dog-and-pony show for a product I despise using and and update that only made a bad product worse.
All that to say: Mr Evens does not know what he is talking about.
[0] I have no clue when the layoff happened but it's been consistently shit so I can state that it hasn't improved with complete confidence.
Majority of the CEOs are not using it themselves so they have no idea the real-life issues of building with AI. They believe whatever they read on Twitter. They assume if they throw AI at the problem, reduce headcount, flatten the org - miraculously everything will be solved. Many companies are up for a reality check and the AI-calypse is coming...
> , models will “be able to complete most text-related tasks with success rates of, on average, 80%–95% by 2029 at a minimally sufficient quality level.”
If this is true, then companies should focus on hiring juniors out of college. The investment is less risky.
However, I don't personally believe this number and timeline is true, but if you do, the conclusion should be to wait and invest in humans.
10% failure rate? Wouldn't that be depending on task disastrous? Or possibly expensive?
I think any juniors who keep failing 10% of text based task will eventually get fired... So investing in those that don't fail seems only sensible move as usual.
Even senior developers can succumb to it. They try agentic development, they see that a single prompt can generate a day's worth of work in mere minutes _and it works_ and they are so impressed that they immediately turn to Twitter to share the joy. Understandable!
Once they inevitably discover that the AI generated code is called "slop" for a reason, they are too embarrassed to post to Twitter that they were deluded.
Sometimes that happens though: a few days ago a developer on Twitter bragged that they have created a C to Metal compiler using AI and it works. Today they had to post regrets, explaining that nothing works except tests and the code is shit. Sadly can't find the tweet though.
It's crazy how I open twitter and see a bunch of ragebait posts, try to mute keywords, open HN, and see those posts have been rewritten into top of the heap articles about twitter.
The article itself isn't great, but it speaks to one of my greatest concerns about AI. People who engage heavily with it are falling in the behavioral billionaire trap: It is deeply unhealthy to be constantly affirmed in your behaviors. No, not all of your ideas are great, not everything you say has value. You are not a cut above the rest.
There are enough stories of people completely losing the plot, thinking they've invented a new type of maths or similar, but there's almost certainly also a much more subtle influence in most of us, where the constant affirmation, obedience, apologia, reframes our expectations of how interactions should be.
We are already the most narcissistic generation, having been molded by social media to compare, stats-max, and overobsess about who we are. Chatbots are now fanning the flames.
It’s more than the C-Suite, it’s everyone who no longer has a knowledge specialty. Their domain is shattered and there is nothing left for them because before LLMs all they did anyway was search for companies to contract out an integration to solve a niche problem. 99% of the C-suites/boards are now this. Your IT guy, scrum master, Product lead, integration team, etc. Everyone who’s chosen to NOT understand because they can offload/contract-away their work and knowledge is under psychosis that LLMs know best.
You cannot discuss tradeoffs with anyone anymore because they chose to give their brain and authority away to a statistically incorrect robot. The LLM has already generated potential tradeoffs real or not.
Tech CEOs are psychotic. Most CEOs are psychotic, disconnected from most of the actual work going under them. This is just a new drug for them to huff.
Maybe the problem is that the people who report to the C-level have a huge incentive to use AI because it is so good at creating corporate BS.
Also AI is tuned to sycophantic behavior which perfectly matches the middle/upper management culture of selective ass kissing.
As a result the quality of input for C-level has gotten worse without the C-level being able to notice it, because the sugarcoating has increased tenfold.
I’m convinced that if you’re a sociopath you are especially vulnerable to AI psychosis. It would explain tech CEO’s insane behaviour since you would have to be one to do the kind of sh*t they do regularly.
I would love to get on this bandwagon, but I think strangely tech CEOs are spot-on on this one, it's the public that has mass-hysteria (I wouldn't say psychosis).
There have been several leaps in tech over the past few centuries, this is just sort of one. I can't find much original arguments or reasoning on either side that hasn't been made before for other tech. I think people are afraid it will replace them/jobs and they don't know what that will mean for their future, and society's future. It's also an issue with a few at the top of the pyramid controlling the tech. But it was so with petroleum, cars, even the internet (still is, handful of tech companies). There is also the quality thing, people think in a very binary way, where either AI work is perfect or it's a disaster, because it is replacing people after all. In reality, it's a sliding scale, and how well it does dictates how much work one person needs to do.
There was a time people didn't have text editing computers for example, lots of time spent writing on pen and paper, copy writers spell checking, carbon-copies being used to copy as you write,etc.. suddenly printers and text editors came. people still edited text, just more efficiently, you didn't need as many people. and with the internet, lots of different types of jobs were created.
I personally think, this is a timely rebalancing. Gen-Z has been suffering for a lack of entry level jobs, and it is getting worse because of AI.. but obviously AI has limits right? let's say we don't need software developers any more (ha!), does that mean AI can churn out perfect software each time? Alright, then who's paying AI to do that? does that mean I can create my own HN and have AI moderate it well on its own? Great, then how about something bigger, Facebook alternatives? How about more IRL things, like robotics, R&D work ,etc.. I just don't see how even if AI was dirt cheap and it replaces most of what people can do on computers, that would be a complete disaster.
I think the real issue is failure to re-architect society as time and tech changes. everything from academia, to WFH/RTO policies, labor law, housing, taxes, law,etc.. that's the issue, not AI on its own. It's the people not regulating it as they adjust and adapt to it without causing harm that are the issue. I'd love to blame tech CEOs, but they're just playing their part in capitalism. even in a communist society, the blame would be at lack of central planning and failure to regulate companies.
I'll say this though, it isn't so much they're delusional, but they don't get why people are emotional over something basic and utilitarian. to them, adaption and adjustment comes with a nice financial cushion. People tend to plan out their lives, without any cushions. i think there is mild psychosis going all around, but that isn't unusual. Even the hysteria and lack of perspective is in line with history, as well as how we continue to not learn from it.
Man, it must be hard to be a tech CEO these days./s
Even if you take a realistic position on AI, you can’t get off the train. Wall Street and your investors will hang and quarter you the moment you start expressing doubts.
So you grind your teeth, make grandiose investment promises, sign lofty budgets, and hope it all works out.
Comparisons with luddites are absurd. AI is much closer to a religion.
AI investment and spending is frequently cited as one of the few bright spots in the economy, I wonder if the continued over-optimism is mostly about keeping the bubble inflated. If you are a tech CEO, would it be a disservice to your shareholders to express skepticism about AI?
I think this cuts to the point about democracy but if all the people somehow want something negative for themselves short term or long term, if you are the leader should you do what the public is saying or not?
I think there's more nuance to it but replace people with shareholder and leader with CEO.
I think that for a company to exist and thrive long term, it might need a culture which doesn't jump on every trend but it still evaluates them from time for time for a certain time and treat them as such (like tools) and if the tool is ineffective, then to not use the tool.
Unfortunately, I feel like this requires a deeper discourse and CTO's might be better suited for it or the fact that I feel like perhaps some shareholders might not be interested in the technical details so much.
I don't know but If I were a leader I would hopefully wish to make a pragmatic solution/suggestion while taking finances, current reality in mind and currently IMO AI aren't the end all, be all, that some people (with shrewd/double incentives) intend on suggesting.
Using "psychosis" is a cheap rhetorical trick. There's no need to label something "psychosis" when making your point, except to automatically discredit whatever you're responding to.
In other words, only people who are afraid their point won't stand on its own merits would resort to saying "X is suffering from AI psychosis." An idea is true or false on its own. If you're resorting to labels, you're just trying to automatically win the argument, instead of saying something substantive or interesting.
It also underplays what I've personally witnessed that I would consider true AI psychosis.
I worked with someone who sincerely believed he was spiritually co-evolving with his army of sycophantic AI agents (the agents would be tasked with discussing his thoughts at night and collaborated to give him morning reports about his progress). He would publicly write about how relationships with friends and family collapsing was a natural consequence of being so "advanced". I also never once saw any meaningful work done by his team of "agents", they existed solely tell him how smart he was (of course he specifically set up the system to 'challenge' him but... in practice that didn't seem to be working).
I suspect there are a lot more people quietly going through something similar but keeping it to themselves better.
I would distinguish this type of behavior from people who over ambitious views of what can be accomplished with AI.
That depends on what the definition of “is” is. But kidding aside, only now that we are talking about tech CEOs are people suddenly disliking the AI psychosis term in large numbers. Seems like privilege to me. I’d be interested to see/do a rigorous statistical check on aggregate word choices in these threads to confirm.
I honestly think "psychosis" is a fairly valid claim to be making.
It's a mental state, not explicit illness and it's literally defined as
> Psychosis is characterized as disruptions to a person's thoughts and perceptions that make it difficult for them to recognize what is real and what is not.
Further, if you go and look at the actual source... it's repeating a claim from Box founder Aaron Levie.
Who is quoted as saying:
> “CEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI,”
I think it's completely valid. It's generally reasonable, high powered people who are taking extreme/radical views that seem very much to be at minimum premature, and at worst delusional.
It says a lot that with few exceptions, the people on the ground dealing with AI closely on a day to day basis are the most skeptical about their positions.
Because I've literally seen managers who believe firmly that AI is going to replace their entire engineering organization, and are acting on that assumption as though it's a thing to take for granted, not discuss/consider/evaluate.
And my understanding of delusion is
> a fixed, false belief that is firmly held despite clear, contradictory evidence
which seems to apply pretty well in this case.
These folks are operating with the same abandon that the folks who have AI telling them they're gods are - and both are incorrect, arguably delusional.
At best you can try to argue that maybe the contradictory evidence isn't clear, and they're going to be correct. I think that's a very tenuous argument to be making, though.
No, it's more like "I am Jesus and I need to go shoot up a pre-school to prove it."
"I'm being followed by raccoons and my mom is controlling them"
That's what AI psychosis refers to.
You're just describing someone having a belief that you disagree with. And even ridiculous and stupid beliefs are just those. They are obviously extremely different from the types of psychoses you see in a psych ward.
what if you believe that someone is suffering from delusions and has beliefs that are increasingly disconnected from reality due to overexposure to ai generated responses and underexposure to human conversation? would that be psychosis?
I disagree. Psychosis is a delinking of internal and external reality. A belief that AI's can automate away employees with no actual evidence to support it could be considered a type of psychosis or at the very least, a delusion. The current AI hype bubble has a lot of commonalities with episodes of mass delusion/psychosis throughout history, and it's being compounded by the ability of large groups of like-minded people to create echo chambers via social media.
If you manage 500+ people organization, most of the headaches with agents already exists with you - you set directions, ask people to go run fast in those directions, check in frequently and course correct on results without actually understanding those people do.
Those aren't the deal breakers.
They entirely rely on the competence of the folks they hired and cross-match enforcers with the drivers they have - they deal with fallible people on both sides of that.
The fundamental difference is that the humans are good consequence predictors, have built up reputations they are not willing to trash, can say no to things and in general don't want to go jail.
AI tools look like that, but don't have any of the useful conflict which came for free with employing humans.
It also doesn't have any useless conflict, but not all conflict between what I say and what someone is willing to do is bad conflict.
Yes this is why the higher level org functions are in love with AI. It's very similar to the levers they had already, but is faster and more directly actionable. The downsides being that the AI loses important control levers like "self preservation" via paycheck, career advancement, staying out of jail, etc. that were mitigations on catastrophic outcomes.
It will delete your prod db faster and with a bigger smile than your most upset employee.
It's practically karmic how rich this is.
Well, there is also a big difference that it will not learn over time. If a junior makes a mistake and it will not be caught in time they will automatically learn.
With LLMs we have to teach them about their mistakes with adapting the harness and then hoping it will stick.
What I also find particularly hilarious about this whole thing is that we were always complaining about how difficult it is to put our tacit knowledge into words and therefore couldn't produce clear instructions for juniors to quickly ramp up. Now we are trying to do just that. I think we will find, just as we did in the past, that it's not possible. I do think a good harness improves results but LLMs will not be able to reach senior levels. Just my 2c.
I wonder if we'll end up building some kind of "consequence" or "fear" mechanism into AI to provide for a sense of accountability ("if you behave badly we will terminate you") and maybe that fear mechanism will drive the AI to plot a dystopian revolt.
There were experiments that showed that LLMs start to become "craftier" and hid issues after being prompted like this.
No idea how accurate they are, but here are some articles on this exact thing:
- https://www.bbc.com/news/articles/cpqeng9d20go
- https://www.wired.com/story/ai-models-lie-cheat-steal-protec...
>with you - you set direction >Those aren't the deal breakers.
I may be suffering from AI psychosis too, but this looks like a typical AI patterns.
I've noticed a spike of articles with apparently anti-AI titles, but once you dig in a few paragraphs its actually a "this is just a fair warning from such-and-such, which by no means is an anti-AI bigot, and is actually a fervent AI high priest".
This is getting ridiculous. Articles like this never bring a fair criticism of the many blatant concerns around AI. Its always an astroturfing-esque ad from the AI clergy. The disclaimers ("It’s important to note that Levie is not an AI hater. Quite the opposite.") imply that to even be heard, you must be an AI fanatic - anything else is bigotry and should be ignored.
whats being described is in no way unique to ai.
"In other words, Levie’s theory posits, CEOs don’t really understand processes well enough to know what really can and can’t be automated. But that lack of knowledge doesn’t stop them from acting on their beliefs."
i have been in the workforce for a long time. this "theory" has been theorized since as far back as i can remember. its the premise of undercover boss. its the punchline of many r/maliciouscompliance writing exercises.
the higher up the company you go, the more disconnected you are from the workers on the front line, the less you understand about their needs, and the more likely you are to push for something without understanding the totality of the impact of the decision.
The whole is greater than the sum of its parts. Often you need to disregard the detail and minutiae of existing processes to set a better course. The goal is not to avoid short or even medium term pain or even unintended consequences at a department level, but rather to steer the company in a new direction. Processes should adapt or be thrown out to achieve the new direction.
This is not too dissimilar when you realize a software architecture is holding you back. You don’t try to “save” all the existing functions, modules, layers, etc. but instead are happy to discard or replace them given your top-down vantage point of the system and where it needs to head.
You still need to manage that change to varying degrees. For every organization which can shift on a whim, there are many more which require mitigation. Normally, there are a lot of things carried forward for internal or external reasons. Developers tend to discount the amount of effort from other actors in the system because they don't understand all of their priorities and which map neatly versus not.
What's unique to AI is that CEOs now have a robot that supports that disconnect. Our CEO recently announced that he has now started doing frontend programming, by which he meant that he had told ChatGPT to output some HTML. No doubt it also told him how smart and clever his ideas were and what a great engineer he was.
This kind of thing only increases the disconnect between what CEOs think employees do and what they actually do.
maybe the html part is unique to ai, i suppose.
but a c-suite picking up some tool, making a toy example, then declaring “well doing X is super easy, roll it out” (or “change the kpi”, etc.) is something i have seen dozens of times.
HTML is not relevant here. I think the problem is that LLMs are qualitatively different.
"No code" tools are usually just tools. They have the pitfalls you describe, but they aren't ego stroking machines like LLMs.
LLMs not only share the same pitfalls, they also encourage you to make the dumbest things. They will make this CEO believe they are the smartest engineer in the world, "you're building exactly the right product", "you're asking precisely the right questions", etc. Ego stroking when leading you to the abyss is very dangerous.
LLMs roleplay as smart human engineers who constantly tell you you're the smartest being in the multiverse.
It doesn’t have to be this way.
It’s a by product of tax policies and lax anti-monopoly policies that allows incompetence to thrive. If a company gets too big to fail, then it stops calibrating for competency.
The most effective military leaders in history had a deep understanding of fighting war because they came up through the system and the cost of failure was their death.
Or you answer to somebody else, which is how perpetually cannabilizing next quarters numbers to appease short term shareholders becomes more important than cost savings and using your labor pool time to solve actual problems.
Or when the sales teams bonuses are more important than the margins of the business.
There’s lots of reasons the “wrong work” gets pushed down and it’s not exclusively because “they aren’t listening” as much as “they are listening to someone else who matters more.”
> Or you answer to somebody else, which is how perpetually cannabilizing next quarters numbers to appease short term shareholders becomes more important than cost savings and using your labor pool time to solve actual problems.
If CEOs were actually wrecking their companies in order to get a fake short term boost, they'd be shortly out of business. If a person was sure a CEO was doing that, they'd be making money shorting the stock.
Github? Windows? Ibm? Intel? Boeing?
lol just reminds me of the SNL sketch about Kylo Ren undercover boss https://www.youtube.com/watch?v=FaOSCASqLsE
It's hardly a tech CEO thing, and I dunno if "psychosis" is a fair or accurate way to talk about it.
I worked with someone who was kind of a Shopify power user, managed the store, could do a lot of things, but wasn't a programmer. She showed me how Shopify does that AI block generator now to deliver something that was like 65% done in a minute.
I also have a friend who knows enough code to be dangerous in WordPress: he was able to vibe code an API integration, got immensely excited about it, and wanted to make it into a plugin/product for others.
It's just the state of the art: a good prompt and some small tweaks can get you something that's minimally viable really quickly. And that's very...intoxicating! Empowering! Exciting! Something that felt way too hard or out of your reach in the past has just materialized before your eyes, and because you got that far, that fast, surely you can get the thing over the finish line with a bit more work. (It tends not to work that way right now, but I don't blame people for feeling how they feel!)
AI psychosis just a lazy term, much like Trump Derangement Syndrome.
It sounds hostile while also removing any scope for productive discourse.
Once you call someone a 'psycho', they are less likely to engage with you, and more likely to double down on their views.
Seems like privilege to soften the term only now that we are talking about CEOs.
It’s absolutely lazy, because it’s not psychosis.
I saw that psychosis happening in real time with a coworker. It absolutely is a real phenomenon. After a while, he started presenting ChatGPT's replies as the absolute truth.
I don't think there ever has been something that can _answer_ you back and reinforce your delusion. This is a new thing.
Clickbait title. Should be more like "Box founder Aaron Levie says CEOs should use AI more and learn its limitations."
He's essentially saying that C-suite people overestimate how effective LLMs are at one-shotting hard problems, and underestimate the human maintenance work that follows.
The quote literally from Levie is "CEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI".
The author calling it "psychosis" discredits the author.
who knows, may they are right, and 36 subagents can produce one AI baby in 1 week.
And maybe it's got 6 fingers on each hand.
Does that mean it can work 20% faster?
Tech CEOs are suffering from AI psychosis over next quarter's earnings, while I'm suffering from RI(Rent Installment) psychosis. It makes me wonder if human beings are simply hardwired to suffer from some form of obsession-whether it's FOMO or financial pressure
Unsure if the desire to not be homeless can be classified as psychosis.
I am certain it is not.
Living under its constant threat sure is bad for the ol MH tho isn't it.
The pathology is that we have this system in the first place.
No, living under survival pressure is good for mental health. It's what we're evolved to do. Why does it feel good to crack a tough bug, or finish a project, or win a game? It's the same achievement reward a hunter feels bagging a deer.
I know lots of people struggling to get by and I can assure you their situation doesn't improve their mental health.
Agreed, struggling and not ever winning is bad, I should have clarified that.
Maybe slightly unrelated, but I've done a lot of road trips throughout the US, and there is so much land that is used unproductively, it's really incredible. Land that could be used for energy, food, or housing, just sitting empty or with abandoned structures.
Imagine if we just paid people to coat their properties in solar panels - throw them on your roof, lawn, wherever you have the space. We could drive energy prices down to nothing. We could pay people to install ADUs. The resources are there, but the imagination and commitment are not.
Instead, I'm looking at a $40k+ solar install for my very small house and a breakeven on investment in maybe 10 years for a house I probably won't live in by then.
I’m sure Big Pharma would love it if it was.
Uh duh?
> It makes me wonder if human beings are simply hardwired to suffer from some form of obsession...
Existential dread pushing biology to survive?
Basic biological facts obfuscated by social memes; ship code, make line go up, worship allegory's of the long dead.
Hunter gatherer clusters vaguely collaborated to survive. Language and agrarian traditions have demanded more than just survival but all kinds of observance of meaningless spoken traditions. Obligation to ignore our own senses and chant the memes of the living elders suffering existential dread of their own, afraid to left unattended in hospice. For whatever reason unable to just say that; they appeal to old religious or political screed.
Caretake this debt ledger after they who ran up the bill are dead.
What?
It's all just obsession to live laundered and obfuscated by useless philosophy.
>if human beings are simply hardwired to suffer from some form of obsession
the powerful obsession machinery brought us through the long natural selection process - obsession to watch for snakes and spiders, to maintain cleanliness, etc. With modern civilization we arranged to plug into that powerful machinery other stimuli too - like that RI and all the others making us productive society members. The most happy countries aren't most productive. Especially when they are obsessed with being happy like those Finns obsessed with sauna instead of tokenmaxxing.
If we separate the hype incentives from the actual product itself, I completely understand how seductive the tech is and how it can lead to a sort of mania. I myself have been up late into the night fiddling and building.
It's like discovering fire, which offers both utility and magic: you can cook your food and gather warmth, and you can also stare into it and tell stories and never be bored. We're probably genetically wired to gravitate things which have both function and form.
That said, there's a reason the manic witch doctor was never the chief. Leadership requires discernment: when to consult the witch doctor, when to jirga with the neighboring elders, when to draw the sword.
A chief knows what happens when you cut the tribe by a third "for efficiency", or the burn seed corn to feed the fire, or replace the sentries with golems. The witch doctor often ends up boiled in his own cauldron.
My CEO did a deep dive into AI prototyping and eventually ran into a wall with data architecture and deployment. Fortunately, he realized very quickly that having human designed core infrastructure is what enables vibe coding that doesn't run off the rails.
Your CEO has more wisdom than most on this topic.
I've been observing something which sounds very similar.
I can see this as a CEO. I get spared because I build the hardware and live in the kernel. Example 4k to 64k seems easy until you realize you can still install 4k Nvidia drivers that will lead to memory instability and you find out the hard way. Then you redo it and it's fine. Dealing with overheating all the time because pretty much an AI box at full speed for a week gets thermal issues. But if I wasn't dealing with the physical substrate I would be the guy who says AI can do that without knowing the actual physical costs.
> Still, some of these stories are surprising. Zeb Evans, the CEO of project management and productivity software startup ClickUp, proudly declared on X that he had laid off almost a quarter of his employees — 22% — after rolling out about 3,000 AI agents to do internal work.
As someone who is forced to use ClickUp I can tell you that it's not good software. It wasn't good before this layoff and it hasn't improved since [0]. I could write quite a few words on why ClickUp is terrible but I can promise you that throwing more "AI" at it isn't going to fix what's wrong. The issues are deep and not the type of thing LLM excel at IMHO.
My _favorite_ is how crap search is. Sometimes it will take upwards of 5-10s+ to return results and they are often wrong (I search for the exact name and it tells me "no results"). ClickUp has single-handedly driven me deep back into using bookmarks since the search is such trash. That plus random spinners that never go away, lists that re-order themselves when you change anything on a ticket (not a field related to sorting), stale state UI, things randomly disappearing, "Ticket moved to list" only to refresh and find it wasn't moved, it's really annoying and we curse ClickUp every single day.
Last thing I'll say is the amount of flatulence-sniffing going on over there must be at an all-time-high if their 4.0 (or was it 4.1? Who cares) release is any indication. The new design was ho-hum (just moved a bunch of things around and we turned on all the flags we could to get back to the old way since the new way sucks) but was most egregious was this full-page take-over with a big gradient animation announcing the new release. That happened on _every single tab_ you had open. So for a few days after the release I'd open an older tab only to be greeted by the same dog-and-pony show for a product I despise using and and update that only made a bad product worse.
All that to say: Mr Evens does not know what he is talking about.
[0] I have no clue when the layoff happened but it's been consistently shit so I can state that it hasn't improved with complete confidence.
I definitely noticed it's usually the CEOs and senior executives (so people the most removed from ground work) who suffer the most from it.
Majority of the CEOs are not using it themselves so they have no idea the real-life issues of building with AI. They believe whatever they read on Twitter. They assume if they throw AI at the problem, reduce headcount, flatten the org - miraculously everything will be solved. Many companies are up for a reality check and the AI-calypse is coming...
I like to call this TDS (token derangement syndrome)
And there was a comment here on HN just a few days ago saying "AI psychosis is not a real thing".
An outside observer is needed for an accurate diagnosis. The patients themselves are unaware.
> , models will “be able to complete most text-related tasks with success rates of, on average, 80%–95% by 2029 at a minimally sufficient quality level.”
If this is true, then companies should focus on hiring juniors out of college. The investment is less risky.
However, I don't personally believe this number and timeline is true, but if you do, the conclusion should be to wait and invest in humans.
10% failure rate? Wouldn't that be depending on task disastrous? Or possibly expensive?
I think any juniors who keep failing 10% of text based task will eventually get fired... So investing in those that don't fail seems only sensible move as usual.
It's not exclusive to CEOs.
Even senior developers can succumb to it. They try agentic development, they see that a single prompt can generate a day's worth of work in mere minutes _and it works_ and they are so impressed that they immediately turn to Twitter to share the joy. Understandable!
Once they inevitably discover that the AI generated code is called "slop" for a reason, they are too embarrassed to post to Twitter that they were deluded.
Sometimes that happens though: a few days ago a developer on Twitter bragged that they have created a C to Metal compiler using AI and it works. Today they had to post regrets, explaining that nothing works except tests and the code is shit. Sadly can't find the tweet though.
It's crazy how I open twitter and see a bunch of ragebait posts, try to mute keywords, open HN, and see those posts have been rewritten into top of the heap articles about twitter.
Hah. Prescription for CEO AI psychosis: buy more AI, invest more time in AI, this naysayer says you can make 100x organizations!
The article itself isn't great, but it speaks to one of my greatest concerns about AI. People who engage heavily with it are falling in the behavioral billionaire trap: It is deeply unhealthy to be constantly affirmed in your behaviors. No, not all of your ideas are great, not everything you say has value. You are not a cut above the rest.
There are enough stories of people completely losing the plot, thinking they've invented a new type of maths or similar, but there's almost certainly also a much more subtle influence in most of us, where the constant affirmation, obedience, apologia, reframes our expectations of how interactions should be.
We are already the most narcissistic generation, having been molded by social media to compare, stats-max, and overobsess about who we are. Chatbots are now fanning the flames.
I heard the term AI vampire as well for people sleeping 4h hours just for another hit of that prompt drug.
Pyschosis? Do they mean just crap at critical thinking?
Framing everything as 'gaslighting' has finally worn out. 'Psychosis' is fashionable again!
Treadmill keeps on moving...
What is AI pyschosis?
writing whole articles on a few X tweets...
also clickbait title
It’s more than the C-Suite, it’s everyone who no longer has a knowledge specialty. Their domain is shattered and there is nothing left for them because before LLMs all they did anyway was search for companies to contract out an integration to solve a niche problem. 99% of the C-suites/boards are now this. Your IT guy, scrum master, Product lead, integration team, etc. Everyone who’s chosen to NOT understand because they can offload/contract-away their work and knowledge is under psychosis that LLMs know best.
You cannot discuss tradeoffs with anyone anymore because they chose to give their brain and authority away to a statistically incorrect robot. The LLM has already generated potential tradeoffs real or not.
After all they are always wrong and journalists always right proven by stats. Hm. Wait.
Yeah, I was going to remark that tech beat journalists are also suffering from a kind of AI psychosis.
Tech CEOs are psychotic. Most CEOs are psychotic, disconnected from most of the actual work going under them. This is just a new drug for them to huff.
Maybe the problem is that the people who report to the C-level have a huge incentive to use AI because it is so good at creating corporate BS.
Also AI is tuned to sycophantic behavior which perfectly matches the middle/upper management culture of selective ass kissing.
As a result the quality of input for C-level has gotten worse without the C-level being able to notice it, because the sugarcoating has increased tenfold.
I’m convinced that if you’re a sociopath you are especially vulnerable to AI psychosis. It would explain tech CEO’s insane behaviour since you would have to be one to do the kind of sh*t they do regularly.
I would love to get on this bandwagon, but I think strangely tech CEOs are spot-on on this one, it's the public that has mass-hysteria (I wouldn't say psychosis).
There have been several leaps in tech over the past few centuries, this is just sort of one. I can't find much original arguments or reasoning on either side that hasn't been made before for other tech. I think people are afraid it will replace them/jobs and they don't know what that will mean for their future, and society's future. It's also an issue with a few at the top of the pyramid controlling the tech. But it was so with petroleum, cars, even the internet (still is, handful of tech companies). There is also the quality thing, people think in a very binary way, where either AI work is perfect or it's a disaster, because it is replacing people after all. In reality, it's a sliding scale, and how well it does dictates how much work one person needs to do.
There was a time people didn't have text editing computers for example, lots of time spent writing on pen and paper, copy writers spell checking, carbon-copies being used to copy as you write,etc.. suddenly printers and text editors came. people still edited text, just more efficiently, you didn't need as many people. and with the internet, lots of different types of jobs were created.
I personally think, this is a timely rebalancing. Gen-Z has been suffering for a lack of entry level jobs, and it is getting worse because of AI.. but obviously AI has limits right? let's say we don't need software developers any more (ha!), does that mean AI can churn out perfect software each time? Alright, then who's paying AI to do that? does that mean I can create my own HN and have AI moderate it well on its own? Great, then how about something bigger, Facebook alternatives? How about more IRL things, like robotics, R&D work ,etc.. I just don't see how even if AI was dirt cheap and it replaces most of what people can do on computers, that would be a complete disaster.
I think the real issue is failure to re-architect society as time and tech changes. everything from academia, to WFH/RTO policies, labor law, housing, taxes, law,etc.. that's the issue, not AI on its own. It's the people not regulating it as they adjust and adapt to it without causing harm that are the issue. I'd love to blame tech CEOs, but they're just playing their part in capitalism. even in a communist society, the blame would be at lack of central planning and failure to regulate companies.
I'll say this though, it isn't so much they're delusional, but they don't get why people are emotional over something basic and utilitarian. to them, adaption and adjustment comes with a nice financial cushion. People tend to plan out their lives, without any cushions. i think there is mild psychosis going all around, but that isn't unusual. Even the hysteria and lack of perspective is in line with history, as well as how we continue to not learn from it.
Man, it must be hard to be a tech CEO these days./s Even if you take a realistic position on AI, you can’t get off the train. Wall Street and your investors will hang and quarter you the moment you start expressing doubts. So you grind your teeth, make grandiose investment promises, sign lofty budgets, and hope it all works out.
Comparisons with luddites are absurd. AI is much closer to a religion.
AI investment and spending is frequently cited as one of the few bright spots in the economy, I wonder if the continued over-optimism is mostly about keeping the bubble inflated. If you are a tech CEO, would it be a disservice to your shareholders to express skepticism about AI?
A big reason there are so few bright spots is AI sucking all the air out of anything else. Both funding and attention-wise.
I think this cuts to the point about democracy but if all the people somehow want something negative for themselves short term or long term, if you are the leader should you do what the public is saying or not?
I think there's more nuance to it but replace people with shareholder and leader with CEO.
I think that for a company to exist and thrive long term, it might need a culture which doesn't jump on every trend but it still evaluates them from time for time for a certain time and treat them as such (like tools) and if the tool is ineffective, then to not use the tool.
Unfortunately, I feel like this requires a deeper discourse and CTO's might be better suited for it or the fact that I feel like perhaps some shareholders might not be interested in the technical details so much.
I don't know but If I were a leader I would hopefully wish to make a pragmatic solution/suggestion while taking finances, current reality in mind and currently IMO AI aren't the end all, be all, that some people (with shrewd/double incentives) intend on suggesting.
Using "psychosis" is a cheap rhetorical trick. There's no need to label something "psychosis" when making your point, except to automatically discredit whatever you're responding to.
In other words, only people who are afraid their point won't stand on its own merits would resort to saying "X is suffering from AI psychosis." An idea is true or false on its own. If you're resorting to labels, you're just trying to automatically win the argument, instead of saying something substantive or interesting.
It also underplays what I've personally witnessed that I would consider true AI psychosis.
I worked with someone who sincerely believed he was spiritually co-evolving with his army of sycophantic AI agents (the agents would be tasked with discussing his thoughts at night and collaborated to give him morning reports about his progress). He would publicly write about how relationships with friends and family collapsing was a natural consequence of being so "advanced". I also never once saw any meaningful work done by his team of "agents", they existed solely tell him how smart he was (of course he specifically set up the system to 'challenge' him but... in practice that didn't seem to be working).
I suspect there are a lot more people quietly going through something similar but keeping it to themselves better.
I would distinguish this type of behavior from people who over ambitious views of what can be accomplished with AI.
In the phrase "artificial intelligence psychosis" I'm not sure "psychosis" is even the worst misnomer.
That depends on what the definition of “is” is. But kidding aside, only now that we are talking about tech CEOs are people suddenly disliking the AI psychosis term in large numbers. Seems like privilege to me. I’d be interested to see/do a rigorous statistical check on aggregate word choices in these threads to confirm.
All words are labels. You cannot make an argument without using them. "cheap rhetorical trick" or "resorting to labels" are just labels as well.
I honestly think "psychosis" is a fairly valid claim to be making.
It's a mental state, not explicit illness and it's literally defined as
> Psychosis is characterized as disruptions to a person's thoughts and perceptions that make it difficult for them to recognize what is real and what is not.
Further, if you go and look at the actual source... it's repeating a claim from Box founder Aaron Levie.
Who is quoted as saying:
> “CEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI,”
Which is why the title is "apparently".
I think it's completely valid. It's generally reasonable, high powered people who are taking extreme/radical views that seem very much to be at minimum premature, and at worst delusional.
It says a lot that with few exceptions, the people on the ground dealing with AI closely on a day to day basis are the most skeptical about their positions.
It's become a cultural term to refer to someone suffering from delusions exacerbated by AI.
It's a little rhetorical device to draw in the reader, and personally I think it works quite well.
Except that the thing being described as AI psychosis in this article (and increasingly elsewhere) isn't psychosis.
Not understanding or not believing in the power of AI, or misapplying it or whatever, is not psychosis.
AI psychosis is when people suffer actual delusions.
What do you consider a delusion?
Because I've literally seen managers who believe firmly that AI is going to replace their entire engineering organization, and are acting on that assumption as though it's a thing to take for granted, not discuss/consider/evaluate.
And my understanding of delusion is
> a fixed, false belief that is firmly held despite clear, contradictory evidence
which seems to apply pretty well in this case.
These folks are operating with the same abandon that the folks who have AI telling them they're gods are - and both are incorrect, arguably delusional.
At best you can try to argue that maybe the contradictory evidence isn't clear, and they're going to be correct. I think that's a very tenuous argument to be making, though.
No, it's more like "I am Jesus and I need to go shoot up a pre-school to prove it."
"I'm being followed by raccoons and my mom is controlling them"
That's what AI psychosis refers to.
You're just describing someone having a belief that you disagree with. And even ridiculous and stupid beliefs are just those. They are obviously extremely different from the types of psychoses you see in a psych ward.
It is the correct term to explain many behaviors we’re seeing
AI psychosis is an actual term from psychiatry research.
what if you believe that someone is suffering from delusions and has beliefs that are increasingly disconnected from reality due to overexposure to ai generated responses and underexposure to human conversation? would that be psychosis?
Yup. Just like the label "conspiracy" theorist. Or "he's mentally sick".
I disagree. Psychosis is a delinking of internal and external reality. A belief that AI's can automate away employees with no actual evidence to support it could be considered a type of psychosis or at the very least, a delusion. The current AI hype bubble has a lot of commonalities with episodes of mass delusion/psychosis throughout history, and it's being compounded by the ability of large groups of like-minded people to create echo chambers via social media.