At this point the barrier for me to install an app is pretty high. If you're going to needlessly gate certain functions behind an app that work on a desktop browser (or could work in-browser), then I just won't use those functions. If by extension that degrades the value I get from your site, then I just won't use the site, and I won't be contributing to ADU stats you promote to advertisers.
Every single company has turned this into a situation where I cannot trust your apps with privacy or security, and the risk and hassle isn't worth the install.
If you use Android, honestly try Fdroid. It's great. I mean there are obviously huge gaps, you're not going to find banking apps, and there's going to be less polish in a lot of cases. BUT NONE OF THE APPS ARE EVIL.
Fdroid harbors the paradise we imagined in the early days where we just had these little computers in our pockets and didn't have to worry that everything on them was drowning in ads, scams and surveillance.
So if I do think I might want or need an app I immediately go and check on Fdroid. I can install apps from there without fear. If Fdroid doesn't have what I need, most likely I'm just tapping out. I won't use my phone. I barely use it these days when I'm not on the go anyway.
If your app is just a webpage that forces me to use an app just so you can spy on me I just won't use your product. I've switched brokers over it, I swapped banks, I stopped shopping at certain stores.
I'm done. The only say I have is in how I spend my money. Those companies won't get any of mine if I can help it.
Twitter is the worst. You go to a page and scroll down and it banners a beater in the app thing and you can’t dismiss it. You either get the app or close the tab. Close the tab.
This. I get Frame.work and install Fedora. Use Firefox for everything possible. Once my current phone dies, I'll get a Fair phone, Motorola, or whatever gives me control.
Can't complain if I keep choosing hostile products for some convenience
100% same. So many apps are just a WebView vessel for Crashlytics and Sentry and Dog knows how much more tracking. (My phone is always VPNed into my home network which has DNS-level ad and tracker blocking. This doesn't cover all the bases though.)
Some, like Home Depot, have websites that are terrible and battery-draining enough to make the app nominally useful by comparison.
>Some, like Home Depot, have websites that are terrible and battery-draining enough to make the app nominally useful by comparison.
I don't take this as a signal to install the app. It is a signal to avoid the store. They clearly don't feel like they need to work to gain your business, and instead take it for granted. You can see this indicated by their actions - they clearly feel that it is more profitable to inconvenience you for a token amount of tracking data than to serve your needs. Why continue to use them?
What really grinds my gears is when the app is a _broken_ version of the website. I find the app really expects you to be on the happy path in a way the website does not.
Uhaul is a great example of this. The app looks a little better on mobile, but if you don’t make an account and search by reservation ID, all features related to things like extending a reservation time are nonfunctional. I have to go to the mobile site which looks bad and has poor navigation, trying to hijack my session and redirect me to the app, but at least it works.
UHaul is the only app I've ever encountered that is less efficient than talking to a human being behind a counter. I have tried multiple times to pick up a reservation via the app and it has taken so long or failed at some point that I had to walk into the store anyway.
And it wants a photo of my license EVERY GODDAMN TIME. And no I can't store a photo of my license on my phone and just upload it - it has to take a photo directly. And boy does it not like to take photos in bright sunlight. You know, when I'm outside in a parking lot beside a white truck.
Their scheduling software is also blatantly broken. I understand the difficulty in monitoring a large distributed fleet, but their software loves to say trucks are unavailable where a quick phone call reveals they can accommodate the exact request.
I think the average user doesn't know the app is there to circumvent tracking protections in browsers and doesn't realise the app is most likely just a web page in a wrapper.
I was at a car park in UK and you didn't have to install an app, just scan the QR to go to the web page, simple payment. Sadly they then messed it all up by not offering payment through normal services.
The actual reality is that it's impossible to have people go to a web site from a physical ad/offer/thing without using a QR (or paying Google). Google (and friends) managed to hide the URL almost totally, people don't even know that you can go somewhere without searching on google. So the options are: paying google to have your name point to you (an expensive choice depending on the actual name) or use a QR. Weirdly enough people uses QRs this way. I think the restaurants/bars menus after the pandemic only digital via QR opened this way (again, it was trendy also many years ago).
Indeed, I've no interest in native apps to do something that can be done in a web app and if you don't let me do it in a web app I'll bounce and either find someone who can or do without unless there is a seriously compelling use case (I'm not that dogmatic).
As a result the only native apps I use on my phone are Kindle, Authy and Firefox because I trust Firefox to prevent apps doing a lot of the sketchy shit locally a lot more than I trust an app/the host OS to do so.
- anything privacy sensitive
- anything processing intense (using optimized binaries)
- widgets
- camera and audio based features *can* work, but are more finicky (or outright broken on ios)
- local storage (exists in web app, short lifetimes on web site)
- performance/latency sensitive work
- (I'm less familiar, but probably local sensors, like gps and acceleration)
It's a shrinking area: You can get GPS, accelerometer, etc inputs from a web app nowadays. From my own experience the main areas that are tricky are related to automatically finding and connecting to devices: you can do bluetooth at least, but there's things an app can do with wifi and local connection protocols you can't easily do with a web app.
My credit card doesn't need me to lock/unlock it, doesn't require I have a phone with me, and certainly doesn't require an app. The last thing I ever would want is for the people in charge of "apps" to have access to my finances. All you are doing is creating another layer where something is allowed to tell you "No". Why would you choose this?
> “Just log into your bank account on the mobile web browser” is a pretty clunky way to see why your card declined.
But that's because the user experience as designed is more hostile or not otherwise accounting for mobile use--right? Or are you saying there is a limit to the web platform's ability to reduce friction?
You mean some kind of perceived personal convenience through the uneven-handed profit of others and at the expense of everyone else.
Trying to check why your card was declined at a checkout—while still standing at said checkout? Troubleshooting "PIN issues" (meaning your bad)? Is everyone still standing behind you at this point? LOL. Exactly.
A real native app practically always has better performance than web apps. And your data is on your machine. And it can integrate with the operating system. And you can do work offline. And performance saves battery.
True for genuine native apps, but most apps these days are just wrappers around web apps so you get none of the benefits of a true native app while also losing some of the benefits of a web app.
The flip side is: I have an Audioguide app with reams of fancy of AI features. Even a basic non-AI one is we use GPS in the background to auto-trigger when you approach certain checkpoints on your tour, and we don't want you staring or constantly manually fiddling with the phone when you're on a tour in a neighborhood. This is all stuff just not possible with the web app
I get it, "I'm just traveling, why do I need to download an app which will be useless when I'm done traveling". Just delete it then, takes two steps!
Our reviews between our Web App and iOS app are like 2 sigma apart. Un-intuitively, our web app users are out fiddling with the app 2-3x more than our iOS app.
Theres a gym I work out at, and that I have been going to for nearly a year now, and they have an app you can use to check in, schedule classes, whatever. I don't actually know because I never downloaded the app, I just use my phone number to check in every time I go. I don't want more apps on my phone, not for the gym, not for fast food, maybe my bank and the apps I need to communicate with friends and family, but the majority of it is pointless bloat they push on you for no good reason.
I’m living in peak appification at my gym. It’s one of those 24x7 places and an app is required to unlock the door. I find it amusing that part of the installation process requires me to deny always-on location sharing - why would I need the app to know my location when I’m not at the door?
In Google's defense, they weren't the ones that championed the "everything must be an app" movement. My memory of the 2010s is that Google (and while they were relevant, Palm) pushed cross-platform web apps, but Apple ran a successful marketing campaign to convince everyone that everything on mobile must be a native app for reasons[1]. So we end up with a walled garden of native apps that must be approved by and pay a tax to the company that makes the OS.
The result is that instead of building one app that works on all platforms, software companies need to build three apps: Web, iOS, and Android. I'm sympathetic to why most software companies (including my own) choose to just build a web app wrapped in a native wrapper. If a company does decide to build a totally separate iOS app, I dunno, it seems reasonable not to build support for every single niche feature that the web app has. I'm not sure I get the outrage here, especially since Google has a long track record of preferring web apps to native.
[1]The "reasons" primarily are that Apple refused to support PWAs, hamstrung mobile Safari, and refused to allow third-party browsers. So while it's true that native apps can offer a better experience than mobile web apps, that's mostly just because Apple artificially restricts web apps.
Oh don't, I remember being at a Google PWA Conference where they showed a world where you walked up to a coffee machine which served you a website over some local Bluetooth beacons, you asked for a coffee and it made it. It was such a hopeful concept looking back.
On mobile, Googling 'radio 4 schedule' is the quickest way, and the only negative bit about the entire experience is the popup that tells me 'it's better in the app'.
It's not. Not by any metric.
My search and opening a webpage takes a second or two. Opening the app takes several seconds, then navigating to the Radio 4 page and scrolling down the schedule takes several more.
I submitted a bug report on the topic and they basically told me "we hear you but shush and use the app".
I noticed a long time ago that Google apps are designed by people who never actually use them. Here's one example. I'm a big fan of reading, and it happened that I stack dozens and dozens of books on my GDrive, so naturally I use mobile Google Drive to download and send those books to the reader app on my iDevices. Finished books are renamed to have an exclamation mark at the beginning of the file name - that puts those books at the start of the list, so it is easier to visually tell apart once I've read them and have not. Obviously, the unstarted books fell off the bottom of the list. And here's the crazy thing - Google has put a big-ass plus button and a "scan document" button right in the bottom-right corner of the app screen, which effectively prevents me from opening the file menu for the last 2 books in the list. Very nice!
The Google Calendar app has a long standing bug where the search view will not show the latest calendar entries unless you manually scroll to the bottom and hold the scroll view there. It’s been like this for years despite repeated bug reports!
Ryan Air just introduced the super-annoying requirements of needing the app to download your boarding pass (which of course they could just provide from the website).
I think they do it to be able to send you notifications and sell you more flights, but I don't understand why they need to be so anti-user. I try to NOT fly Ryan Air unless there is no other airline available. I'd rather pay twice as much than support their poor and sometimes borderline-criminal business practices.
What’s even worse is intentionally degrading performance for sign-in’s. This is still circumstantial but I’ve been looking into that over the past few weeks.
When switching between google accounts on a random app or game, no issue. Quick code, you’re in. When I switch between accounts on Claude on mobile, I have to sign in, enter the code, screen freezes, I sign in again, can’t verify it’s me, I sign again, wait 30 seconds, I’m in.
I have to sign in three separate times when signing into a single google account in Claude. For every single other app it’s very quick.
I have a sneaking suspicion that Anthropic and google are working together to degrade sign-in performance for multi-account users. I can’t fully prove it yet but I plan to be able to in the week or two.
It is possible that Anthropic (and OpenAI for that matter) actually put out some pretty low quality software.
If you’ve used Claude Code for any length of time you’re familiar with all of the strange rendering bugs, freezes, etc. OpenAI is even worse, their horrific software makes it difficult to _pay_ them, which should be top priority for a company.
What really gets me is when an app highjacks a link to the site, and then doesn't know what to do with it, when just opening the link in the browser would have been perfectly functional. Email unsubscribe links are a particularly annoying example of this.
I don't mind apps, even apps that are basically just browsers showing a web site.
The biggest reason is that apps, at least on iOS, just behaves better. It might be that the auth persists longer or that there are notifications or whatever.
It's not without issues obviously. Most of the time the first thing I have to do is update the damn app just to order a burger or park my car or whatever it is I'm using it for. And it's dumb that we need to have a 150 meg download (per update...) for what's basically a bookmark.
But still, the better integration with my phone's native stuff like keychain etc usually means I'm more satisfied after using an app to do something, than using the _exact same web page_ in my mobile browser.
> Most of the time the first thing I have to do is update the damn app just to order a burger or park my car or whatever it is I'm using it for
It's interesting how different things bother people in different ways. Because when this happens to me, I want to throw my phone into the sun. It's a viscerally irritating experience that sticks with me for the rest of the day.
I have my essentials (browser, email, Signal) of course. But besides that, nearly all my apps fit into one of the following 3 categories: transit (airlines, rideshare, city bikes), finance (banks, brokerage), and...
baseball. MLB has put a shocking amount of effort into their apps. The ticketing experience is genuinely really good, so much better than any ticketmaster trash. All apps are trash, unless you're a baseball fan, in which case all but 2 apps are trash. I guess.
The author said it perself, "the greatest minds of our generation" working at Google, so those jagged edges are surely by design, and it's the rational most efficient solution in a economy of attention where the line between the product and the user is blurred.
In some cases it's just because the userbase using the web on their phone instead of the app is incredibly small and it's not worth funding feature parity. It can be difficult to distinguish this case from more hostile takes like reddit and Twitter.
This is a constant argument i have with by business partner. He's always asking me "when are we making an app for our <SaaS>" and I always reply back: "We already have an app! It's just a PWA"
PWA's are freaking awesome for both users and developers. Users don't have to install a massive app and me as a developer can focus on making one platform better rather than 3.
And they are pretty freaking powerful in what you can do. Not to toot my own horn too much but I created an "app"[1] for viewing cities on the other side of the earth from where you're standing. It's got camera, gyro and GPS to determine what you're looking at to the folks I've shown it too, anyone non-technical has been completely fooled and thought it was a proper app.
Imo, you already lost the argument when you have to explain that PWA is the "app". For most users, app is something they install from App Store or Google Play. I get the point of view from developers point of view, but unless the majority of the users are technical people, there's no reason to use PWA these days.
Oh I'm so glad it works this way round too. Kinda sick of the web being ruined by http pages that tell you to download a binary. Is anyone bothering trying to narrow that gap between native and web on phones so we can resume the process we were undertaking back in 2010 before smartphones re-promoted binary applications for whatever reason?
Unfortunately it's the norm in large companies to never polish anything. Google has gotten worse and worse at this. But Microsoft is king. They bring a team together to build a new thing and then as soon as they can check that feature box on their sales deck they move that team off onto something else. Loop is a good example of this. Microsoft started building a Notion competitor and then just stopped. The Loop component model got pulled into Copilot and integrated everywhere. But you still cannot move a document between workspaces - one of the most basic pieces of user functionality ever.
I also look at Application Insights / Azure Monitor w/ their OTel SDK, Teams, SharePoint, Visio, <insert MS product here>. Basic functionality is missing and requests are left open for years or decades. Nothing is ever polished. Nothing is ever finished. Everything is good-enough.
I recently decided to use my google calendar to track my mood, as part of my CBT therapy.
What baffles me is that, there's no way in the web app to assign a default calendar for new events. When I create a new event on the web, I have to scroll through all the calendars that I have and choose the one that I want every time. Meanwhile, in the mobile app, I can simply tap on a new block, the event window appears, and the selected calendar defaults to what I used for my last added event.
I think the bigger issue there is that you're trusting Google with your health data. Surely there's an offline calendar app that could help you track it just as well. Anyway, I hope you benefit from the therapy regardless of how you decide to track it.
As a user, I don't want to install an app if I can do it on the web. Most "apps" these days are just web sites wrapped in an app. What's more, they're usually 100% dependent on REST APIs so there's little advantage to having the app anyway.
As a developer and (web) app vendor, I understand that many users still want apps. I just had a user ask when we'd be releasing our app for iOS. I explained that we did have an app and that it would be identical to what we'd release for iOS. Then I explained the maze of submenus she'd have to click through to get the icon on her home screen.
Apple and Google hate the open web so they make it excessively difficult to "install" PWAs and then in some cases, they're less functional than the website itself. More blame lies at the feet of Apple and Google than on web-first vendors who release sub-optimal apps as a delivery workaround.
We're not releasing apps yet precisely because I want us to be focusing on features. Having to target two additional platforms increases the surface area for testing and takes time away from developing features with the potential cost of releasing a "sub-optimal" app.
I've had an issue where, when clicking a "locations" link on a web site, Google Maps "permanently" added a bunch of locations to my map. This was quite unexpected on my part.
(I think it was for a chain or churches or a similar civic organization)
IE, I think someone made a group of locations in Google Maps, and then for the "Locations" link on their website, just linked to the group of locations in Google Maps. In the browser, this works fine, but on mobile, Google Maps just imports the link to my account without asking.
When I got a new phone about a year ago, I decided that I wouldn't be installing any traditional social media apps (Tusky doesn't count) and that I'd use the web when "necessary". This has been a very successful experiment and resulted in me looking at Instagram _maybe_ once per week.
Most YouTubers still have sponsor sections on their videos so you probably do see some ads. Also why not pay for YouTube premium to remove the ads while still supporting the creators?
If you want to support the creators is through affiliate marketing by buying whatever they're selling, or by subscribing to them on Patreon – they earn next to nothing from YouTube.
They artificially lock it down, because the app will give them more data to collect than the web app plus a larger surface to annoy the user with notifications, widgets, and other advertisement.
I found that installing facebook dot com to my Home Screen on iOS works acceptably. Lets me check in on things every now and then and still be confident they’re very limited in what they can track.
Messenger doesn’t work but luckily I rarely if ever use it.
I just finished making a social application (for skateboarding) with the express intent of making it fully featured/pleasant to use on mobile simply as web app, without login or installation.
Web is such a powerful platform and so many people still treat their web applications like they're just interactive documents. I think the most bothersome thing on mobile web is if an application has shifting framing ("chrome") when you pan around, like you're looking at a PDF.
Let me know, but I developed it almost entirely focused on iPhone SE as a target to give myself the most claustrophobic possible experience, and I think that helped guide a lot of the decisions.
When I rejoined X at the start of this year I consciously decided not to install the app on my phone. It's addicting enough in the web browser on my laptop.
So I have zero social media networks on my phone and, looking at everyone around me who does, I'm very pleased with this decision.
The most painful part of this is that, at a certain point in mobile app development, many of them switched to using web frameworks instead of native. We're literally figuratively building web apps to replace native apps that replaced web apps, and hoping to performance optimize them back into near-native.
Then you have other sites/companies that go the opposite way: having functionality that is App-only.
As an extreme example: my health insurance provider in Spain (Alan) is app-only. They don’t even have a website one can use. It is maddening for those of us who always prefer desktop over mobile.
I sell stuff ocassionaly on a "local" platform called MercadoLibre (like, I could afford a new handlebar for my bicycle so I could sell there the old one). Mercadolibre kind of wants to be the argentinian Amazon, even lobbying in the argentinian government so they will ban similar platforms from other countries. With time, MercadoLibre has become incredibly hostile and greedy for us small sellers, while favoring corpos.
They charge you 25% for each sale you do via their platform, but the latest thing they did was to force you to "identify" you are you via a website where they track your face features and scan your ID "because of security". Yeah, that sounds good, so I did that in 2021.
They asked this again last year because of reasons. But this time they won't let you use a regular web browser: they forced you to do this via their app. No matter how much you try, it will always fail citing "compatibility issues" or "errors". I tried to complain but their customer support is incredibly shitty, if you even manage how to find to contact them.
But oh surprise, their "app" is just a web wrapper.
I use LineageOS with MicroG and decided probably 5 years ago to just use PWAs instead of apps for any online service and grab whatever other utilities I might need from Obtanium or F-Droid. Also the experience on my Thinkphone is the exact same as it was on my Pixel XL 2.
I know not everyone can do this, and some PWAs are downright terrible if they work at all, but for my usecase it has been great.
When I was job hunting earlier this year, LinkedIn on my phone told me to install the app. Sure, why not? So I did. It refused to authenticate and never worked. One good point is that at least the mobile web version didn't lock me out with an impassable overlay like some websites are starting to do.
I don’t understand all the technical challenges, but I sure hope we can close the gap between what we can do in the browser versus an app. What apps do is gate communities and gate information and gate people and this is the opposite of an open Internet that should be a benefit to humanity.
I don't like paying $1K for a phone. My current one was CAD$140 at Costco three years ago. It has 32GB of built-in storage which is always 90% full regardless how diligent I am at moving stuff to the SD card, and it has 3GB RAM which was fine three years ago, but is now insufficient to run certain apps at all. Without anything else (that you have control over!) running, start the app, immediately killed due to out of memory. These are apps which were snappy and reliable a few (forced) updates ago. No new features, maybe some UI restyle, but now too bloated to use.
Time to upgrade to the latest cheapy? Well, thanks AI boom, there aren't really any cheapies any more. And even $600+ phones now come with... drum roll... 5GB of RAM. OK, which maybe covers me for another two years of bloat until I'm right back where I started.
Yes, it's possible to stay ahead of the bloat if you pay $1.5K+ for your phone and upgrade somewhat regularly. A colleague has hundreds of apps on his phone and they all work.
Me, I use a desktop browser. Except for certain things that are only available as an app. The xda-developers types say no problem, just unlock and root the d*mn thing and then you can run debloating tools and if you jump through all the right hoops the banking app will still work. Bleech.
It’s a shame the web was so slow to adapt to this new mobile world. When it all started things like offline capabilities were very difficult to do on the web and native development felt necessary. These days the web can actually do a lot… but it’s too late. People expect to find something in the App Store, pinning a web site to their Home Screen is just not something they know they can do. So a lot of people waste an enormous amount of money on three different implementations for, often, simple CRUD operations.
That's not it. It's Apple. They are crippling the web on purpose.
We can't even have haptic vibration on Safari. And when we did for a little while earlier this year, it was because of a "bug" that that they promptly fixed.
Apple is not interested in making with apps as seamless and integrated as native because: money.
I agree that Apple has been awful here. But there are countries deeply dominated by Android that still heavily use apps when they could be using PWAs. I don’t mean to let Apple off the hook but I also don’t think they’re the only ones to blame.
As an iPhone user: good. There is no good that can come from some dipshit website product manager being able to make my phone vibrate on a website. None at all.
Is there any good that can come from a dipshit mobile product manager being able to make your phone vibrate on an app? Is there actually a meaningful difference?
I believe it is more nefarious than that. The web strived for mobile native parity but web standards committees are mostly headed by delegates of companies like google and apple; the same companies that have an interest in crippling native web features to push users to their app stores, where they can extract money via fees. PWAs on iOS are a good example of how this kind of gate-keeping looks like
I miss the mobile-versions of websites for low-bandwidth connections (the ones that started with "m."). They were lightning fast, even on slow networks, and were laser-focused on top-of-funnel user activities. Facebook's implementation was extremely solid (when I used them). Messaging worked as well until they gated that behind full Facebook.
Have you ever tried communicating this to consumers of a web app? Our android customers get a nice little install popup or a push of a button.. it's pretty seamless. With TWA it's also trivial to put it on the play store.
I’m not sure one can say Apple is intentionally making it difficult to install a web app to the Home Screen because they haven’t implemented a draft proposal to the w3c working group that proposes a spec only chrome has implemented and no other browser except chrome and its derivatives supports.
It’s intuitive in as much as anything on smart phones is, because the share menu is the OS mechanism for sending data from any iOS app to somewhere else. You use the same menu to save a file to Dropbox, put a photo into a note, add a bookmark etc. Effectively if you want to take something that lives in an app and have it live somewhere else, you use the share menu.
And this is why I usually say, I will look at it when I am in front of my computer again for most things, side from a free does where I mainly am reading.
I charitably assume if something can't be been done on a mobile it is because someone was granted an "on a phone" patent or clicking that button on a phone somehow will entitle Apple to 30% of my revenue stream in perpetuity.
I usually don't attribute it to malice or incompetence from hypothetical devs, instead I blame malice or incompetence from hypothetical lawyers.
The solution is for companies to stop half-assing multiple things, and instead whole ass one thing.
It's impossible though. There actually isn't a single company alive that's capable of doing something like that, because it would require a decision maker to say "instead of these two things I want just one thing" and the second that happens it will be the end of the world.
> This isn't the most complex software engineering task known to humanity. Add a + button. Pop open a text entry field. Validate. Save. Done. I'm sure even the shitty Gemini model can vibe code that in a couple of months, right?
Sick burn.
I tend to prefer using the browser, where possible, eschewing bespoke apps, but I would expect an app to have more functionality than the browser.
It made even sadder by the fact that often the "app" is more or less just webview.
More and more I'm giving up on apps, and online self-servicing as the structures and scope of what either one can do is increasing narrowing. It's much much easier to just call these days (fortunately AI answering the phone is still not prevalent). Customer service will obviously inform you that "You can just our self-service solutions in the future", even if you literately just called in because you can't due to inflexibility and options you don't understand.
Also "you can manage it from your phone" is not the sales pitch it once was, because it's no longer the entire truth. You can in fact ONLY manage it from your phone. If whatever you're selling requires an app, chances are that I'm not buying and if it's a service, I will seek out your store or staff and make them do it for me.
My ISP removed the ability to manage your network with a browser. Not over the cloud -- they stripped the admin panel from their firmware and require you to use the app. The app is filled with dark patterns that try to get you to use their firewall and their tracking and enable their public Wi-Fi hotspot and not do port forwarding or DNS configuration or separate SSIDs or etc. Also, every few weeks it decides it's outdated and blocks you from doing anything until you update from the app store. Also, every time you open it there's an annoying loading screen with an advertisement. And all throughout the app, everywhere you go there are advertisements for tertiary purchases and offers. Like, yeah, I get that the app needs to exist for these fancy special stupid animations of the router with the waves coming off of it, yeah I see the wifi coming off of the router with all the buttons around it, showing all the things I can do with it, and then I scroll right past that and have to go down to the equipment details and then go into the advanced settings to even configure any of the stuff I actually want to configure about my network ever. And yeah, I know it's the super duper app with all the special services, I know I can get superduper mobile phone line and also TV and cable and also free Peacock streaming service! with the purchase of whatever, and also, did I know that fiber speeds are now being offered but not in my area? Did I know that other areas benefit from up to 2 gigabit speeds?! I better check now to see if my area qualifies! (It doesn't, I made an FCC complaint about it and they responded to tell me it might happen eventually and it hasn't happened)
Literally bought new networking gear from Ubiquiti because of this crap, and could not be happier with it. Only problem is the ISP literally blocks any modem that's their stupid combo router modem Internet-of-Shit cloud-connected hardware-as-a-service garbage. Modem works for a few hours, then the line goes suddenly dead (even to their own router) until I've called them and gotten told that my modem is faulty even though it was working fine until they cut the line, etc. so I have to deal with still having their router in front of my own gear
Most companies mostly want app access because you get a bunch of APIs with which to annoy users with marketing notifications, tracking, and url handling.
The problem is that at big companies such as Google, it can take months to plan out features and put them on the roadmap. That is, if they even get prioritized above other things to begin with.
Hah. I was trying to buy something on the BestBuy website. I’m not sure what kinda of bitcoin miner they’re running on that site, but it repeatedly manages to crash the tab as I was trying to browse. I had to eventually just download the app.
The no-Google-calendar-sharing-on-mobile is an absolute classic. I have personally seen multiple clumps of people huddled around a phone trying to figure out how to share a calendar with each other - fruitlessly until I butted in, because normal people don't know about desktop mode and even if they did would have no reason to think it necessary.
(If you didn't read the post, it doesn't work in the app either. It only works on "desktop.")
This past weekend I was flying on Delta and my first flight was delayed such that I was going to miss my connecting flight, so I rebooked onto a later one. During my layover I visited the gate agent to get a boarding pass with a seat assignment.
"Do you have the Delta app?"
"Nope."
Then he pressed a few keys on his keyboard and printed out a new boarding pass for me within five seconds. I couldn't believe he was trying to kick me over to the app if it was that easy.
MLB is the exact opposite of this. You can't get tickets without the Ballpark app. No paper tickets at most stadiums. The app asks for all sorts of personal info too (which I usually spoof). They're even trying for biometric check-in now.
Aer Lingus have introduced app-only self-service bag drops, which are invariably swamped with passengers trying to get them to work while a single staff runs around clearing on-screen errors and directing people to rescan, or reweigh their bags, or move closer to the window to get a 4G signal.
Meanwhile non-app users are directed to the otherwise idle staff at the check-in desk. It's bliss.
If your app can be implemented in React Native with no developer pain, it should just be a website.
Native is a much better experience than mobile websites when you actually use the features and power of these fairly advanced computers we carry around in our pockets.
Definitely annoying to have random features not work in app. This "subscribe to event" feature for example.
More implicit in this post seems to be an argument against apps entirely, which I cannot agree with. He doesn't exactly say this but it points there.
- never establishes a need or true advantage to an app. does briefly acknowledge apps can do something unique things but then immediately undercuts it. positions Google etc. motivation as wanting to occupy your home screen, dont trust you to use bookmarks, etc.
- says he has experience building phone apps and knows the pain of updating across so many devices and says solutions converge on basically re-implementing web browsers (which I think is a large leap)
So when he says
>If you want an app, fine. Do it. Just finish the job please!
I dont really believe him. From his perspective, why is an app ever necessary? To me it's obvious because I absolutely do not want to use Google Calendar in a phone browser. Primarily because the UI on an app is optimized for the phone. And at that point it feels like imperfect feature parity is just the normal problem of releasing the "same" thing many times.
The title also seems to be pointing to a sort of equivocation where you say a group of People say X, and then blame a Person 1for contradicting X by saying Y. Except We've never established that Person 1 was in the group of People saying X. You see this a lot on reddit, hackernews as well. "Oh, many people in the comment section said said Y before now user123 is saying X thats a contradiction."
Having said all that, the blog is labeled "rant" and I can respect that a lot of the purpose is to blow off steam.
This isn't about the app being unfinished, it's about Google deliberately half-assing support for open standards. They want you to be stuck in their calendar ecosystem so they make sure there's more friction adding a calendar from outside than adding someone else's Google calendar.
There's another class of problem, websites that pretend to work in the browser but refuse to support any reasonable type of login session.
Like, sure, there are login sessions that expire after five seconds of inactivity. Sometimes it even turns out that they don't support passkeys or TOTP, and you have to add a phone number for SMS authentication, which reduces account security by letting attackers prove your identity.
I want a browser extension that automatically clicks those "I'm still here" pop-ups on scummy websites like this...
But they have an app. And they don't even shove it in your face that the experience is better with the app or whatever. But it is for one and literally only ever one singular reason: it doesn't log you out every five seconds
Feels like this field has become a lot about doing the easy, visible parts, getting a month of attention, maybe a promotion, then moving on to the next "new project".
Meanwhile, the people who stay behind and actually make these half-finished apps work properly, maintain them and deal with all the boring problems rarely get the same credit or benefits.
At this point the barrier for me to install an app is pretty high. If you're going to needlessly gate certain functions behind an app that work on a desktop browser (or could work in-browser), then I just won't use those functions. If by extension that degrades the value I get from your site, then I just won't use the site, and I won't be contributing to ADU stats you promote to advertisers.
Every single company has turned this into a situation where I cannot trust your apps with privacy or security, and the risk and hassle isn't worth the install.
If you use Android, honestly try Fdroid. It's great. I mean there are obviously huge gaps, you're not going to find banking apps, and there's going to be less polish in a lot of cases. BUT NONE OF THE APPS ARE EVIL.
Fdroid harbors the paradise we imagined in the early days where we just had these little computers in our pockets and didn't have to worry that everything on them was drowning in ads, scams and surveillance.
So if I do think I might want or need an app I immediately go and check on Fdroid. I can install apps from there without fear. If Fdroid doesn't have what I need, most likely I'm just tapping out. I won't use my phone. I barely use it these days when I'm not on the go anyway.
If your app is just a webpage that forces me to use an app just so you can spy on me I just won't use your product. I've switched brokers over it, I swapped banks, I stopped shopping at certain stores.
I'm done. The only say I have is in how I spend my money. Those companies won't get any of mine if I can help it.
I am the customer, not the product dammit.
Twitter is the worst. You go to a page and scroll down and it banners a beater in the app thing and you can’t dismiss it. You either get the app or close the tab. Close the tab.
> The only say I have is in how I spend my money.
This. I get Frame.work and install Fedora. Use Firefox for everything possible. Once my current phone dies, I'll get a Fair phone, Motorola, or whatever gives me control.
Can't complain if I keep choosing hostile products for some convenience
Who are the hall of shame brokers?
100% same. So many apps are just a WebView vessel for Crashlytics and Sentry and Dog knows how much more tracking. (My phone is always VPNed into my home network which has DNS-level ad and tracker blocking. This doesn't cover all the bases though.)
Some, like Home Depot, have websites that are terrible and battery-draining enough to make the app nominally useful by comparison.
>Some, like Home Depot, have websites that are terrible and battery-draining enough to make the app nominally useful by comparison.
I don't take this as a signal to install the app. It is a signal to avoid the store. They clearly don't feel like they need to work to gain your business, and instead take it for granted. You can see this indicated by their actions - they clearly feel that it is more profitable to inconvenience you for a token amount of tracking data than to serve your needs. Why continue to use them?
What really grinds my gears is when the app is a _broken_ version of the website. I find the app really expects you to be on the happy path in a way the website does not.
Uhaul is a great example of this. The app looks a little better on mobile, but if you don’t make an account and search by reservation ID, all features related to things like extending a reservation time are nonfunctional. I have to go to the mobile site which looks bad and has poor navigation, trying to hijack my session and redirect me to the app, but at least it works.
UHaul is the only app I've ever encountered that is less efficient than talking to a human being behind a counter. I have tried multiple times to pick up a reservation via the app and it has taken so long or failed at some point that I had to walk into the store anyway.
And it wants a photo of my license EVERY GODDAMN TIME. And no I can't store a photo of my license on my phone and just upload it - it has to take a photo directly. And boy does it not like to take photos in bright sunlight. You know, when I'm outside in a parking lot beside a white truck.
Their scheduling software is also blatantly broken. I understand the difficulty in monitoring a large distributed fleet, but their software loves to say trucks are unavailable where a quick phone call reveals they can accommodate the exact request.
I wish everyone thought like this. Unfortunately the average user demands an app and thinks they have nothing to hide.
I think the average user doesn't know the app is there to circumvent tracking protections in browsers and doesn't realise the app is most likely just a web page in a wrapper.
I was at a car park in UK and you didn't have to install an app, just scan the QR to go to the web page, simple payment. Sadly they then messed it all up by not offering payment through normal services.
> just scan the QR
Lord no!
Scanning a random QR code.... where is the worst it will take you?
https://www.bbc.co.uk/news/articles/crrpknqpgzlo
The actual reality is that it's impossible to have people go to a web site from a physical ad/offer/thing without using a QR (or paying Google). Google (and friends) managed to hide the URL almost totally, people don't even know that you can go somewhere without searching on google. So the options are: paying google to have your name point to you (an expensive choice depending on the actual name) or use a QR. Weirdly enough people uses QRs this way. I think the restaurants/bars menus after the pandemic only digital via QR opened this way (again, it was trendy also many years ago).
Yea a QR code is only marginally better than requiring an app. I shouldn't need a goddamn smartphone to conduct business and live in society!
Indeed, I've no interest in native apps to do something that can be done in a web app and if you don't let me do it in a web app I'll bounce and either find someone who can or do without unless there is a seriously compelling use case (I'm not that dogmatic).
As a result the only native apps I use on my phone are Kindle, Authy and Firefox because I trust Firefox to prevent apps doing a lot of the sketchy shit locally a lot more than I trust an app/the host OS to do so.
> "do something that can be done in a web app"
I'll bite. What important features can only be done in an "app" but not a web app nowadays?
A ton of features work only or better on app:
It's a shrinking area: You can get GPS, accelerometer, etc inputs from a web app nowadays. From my own experience the main areas that are tricky are related to automatically finding and connecting to devices: you can do bluetooth at least, but there's things an app can do with wifi and local connection protocols you can't easily do with a web app.
Realtime stuff. Audio, video etc, games. Apps with a large user library (like the Photos app) that should work offline.
NFC reading is one. That's why lots of Governments publish apps - it's a reliable way to check your passport if you need a visa etc.
It might be coming to the web - https://developer.mozilla.org/en-US/docs/Web/API/Web_NFC_API
It’s also about friction.
No one wants to troubleshoot a card decline by logging into their bank account on the mobile browser while standing in checkout at the grocery store.
My credit card doesn't need me to lock/unlock it, doesn't require I have a phone with me, and certainly doesn't require an app. The last thing I ever would want is for the people in charge of "apps" to have access to my finances. All you are doing is creating another layer where something is allowed to tell you "No". Why would you choose this?
> “Just log into your bank account on the mobile web browser” is a pretty clunky way to see why your card declined.
But that's because the user experience as designed is more hostile or not otherwise accounting for mobile use--right? Or are you saying there is a limit to the web platform's ability to reduce friction?
You mean some kind of perceived personal convenience through the uneven-handed profit of others and at the expense of everyone else.
Trying to check why your card was declined at a checkout—while still standing at said checkout? Troubleshooting "PIN issues" (meaning your bad)? Is everyone still standing behind you at this point? LOL. Exactly.
A real native app practically always has better performance than web apps. And your data is on your machine. And it can integrate with the operating system. And you can do work offline. And performance saves battery.
A web app is almost never better.
True for genuine native apps, but most apps these days are just wrappers around web apps so you get none of the benefits of a true native app while also losing some of the benefits of a web app.
The flip side is: I have an Audioguide app with reams of fancy of AI features. Even a basic non-AI one is we use GPS in the background to auto-trigger when you approach certain checkpoints on your tour, and we don't want you staring or constantly manually fiddling with the phone when you're on a tour in a neighborhood. This is all stuff just not possible with the web app
I get it, "I'm just traveling, why do I need to download an app which will be useless when I'm done traveling". Just delete it then, takes two steps!
Our reviews between our Web App and iOS app are like 2 sigma apart. Un-intuitively, our web app users are out fiddling with the app 2-3x more than our iOS app.
Sounds like gratuitous over-use of technology.
Please just put placards on your exhibits, then I can take as long ( or as quickly ) as I need to digest the info.
People can then use their phone to translate into other languages, if needed.
No point arguing about this, digital audioguides are now 20-25 year old technology and very popular.
location services are available to web browsers on pretty much all consumer platforms
Not persistently, the user has to constantly bring the phone up and re-enable, which as you can imagine gets really annoying really quickly.
Theres a gym I work out at, and that I have been going to for nearly a year now, and they have an app you can use to check in, schedule classes, whatever. I don't actually know because I never downloaded the app, I just use my phone number to check in every time I go. I don't want more apps on my phone, not for the gym, not for fast food, maybe my bank and the apps I need to communicate with friends and family, but the majority of it is pointless bloat they push on you for no good reason.
I’m living in peak appification at my gym. It’s one of those 24x7 places and an app is required to unlock the door. I find it amusing that part of the installation process requires me to deny always-on location sharing - why would I need the app to know my location when I’m not at the door?
I took a picture of my keychain tag, set the date of it to my membership expiration date, and then scan that picture my phone when I go in
In Google's defense, they weren't the ones that championed the "everything must be an app" movement. My memory of the 2010s is that Google (and while they were relevant, Palm) pushed cross-platform web apps, but Apple ran a successful marketing campaign to convince everyone that everything on mobile must be a native app for reasons[1]. So we end up with a walled garden of native apps that must be approved by and pay a tax to the company that makes the OS.
The result is that instead of building one app that works on all platforms, software companies need to build three apps: Web, iOS, and Android. I'm sympathetic to why most software companies (including my own) choose to just build a web app wrapped in a native wrapper. If a company does decide to build a totally separate iOS app, I dunno, it seems reasonable not to build support for every single niche feature that the web app has. I'm not sure I get the outrage here, especially since Google has a long track record of preferring web apps to native.
[1]The "reasons" primarily are that Apple refused to support PWAs, hamstrung mobile Safari, and refused to allow third-party browsers. So while it's true that native apps can offer a better experience than mobile web apps, that's mostly just because Apple artificially restricts web apps.
Oh don't, I remember being at a Google PWA Conference where they showed a world where you walked up to a coffee machine which served you a website over some local Bluetooth beacons, you asked for a coffee and it made it. It was such a hopeful concept looking back.
They even called it "Physical Web". It was a lovely concept - even if it did abuse Bluetooth beacons somewhat.
I listen to Radio 4 quite a bit and occasionally want to check the schedule (https://www.bbc.co.uk/sounds/schedules/bbc_radio_fourfm)
On mobile, Googling 'radio 4 schedule' is the quickest way, and the only negative bit about the entire experience is the popup that tells me 'it's better in the app'.
It's not. Not by any metric.
My search and opening a webpage takes a second or two. Opening the app takes several seconds, then navigating to the Radio 4 page and scrolling down the schedule takes several more.
I submitted a bug report on the topic and they basically told me "we hear you but shush and use the app".
I noticed a long time ago that Google apps are designed by people who never actually use them. Here's one example. I'm a big fan of reading, and it happened that I stack dozens and dozens of books on my GDrive, so naturally I use mobile Google Drive to download and send those books to the reader app on my iDevices. Finished books are renamed to have an exclamation mark at the beginning of the file name - that puts those books at the start of the list, so it is easier to visually tell apart once I've read them and have not. Obviously, the unstarted books fell off the bottom of the list. And here's the crazy thing - Google has put a big-ass plus button and a "scan document" button right in the bottom-right corner of the app screen, which effectively prevents me from opening the file menu for the last 2 books in the list. Very nice!
The Google Calendar app has a long standing bug where the search view will not show the latest calendar entries unless you manually scroll to the bottom and hold the scroll view there. It’s been like this for years despite repeated bug reports!
Ryan Air just introduced the super-annoying requirements of needing the app to download your boarding pass (which of course they could just provide from the website).
I think they do it to be able to send you notifications and sell you more flights, but I don't understand why they need to be so anti-user. I try to NOT fly Ryan Air unless there is no other airline available. I'd rather pay twice as much than support their poor and sometimes borderline-criminal business practices.
What’s even worse is intentionally degrading performance for sign-in’s. This is still circumstantial but I’ve been looking into that over the past few weeks.
When switching between google accounts on a random app or game, no issue. Quick code, you’re in. When I switch between accounts on Claude on mobile, I have to sign in, enter the code, screen freezes, I sign in again, can’t verify it’s me, I sign again, wait 30 seconds, I’m in.
I have to sign in three separate times when signing into a single google account in Claude. For every single other app it’s very quick.
I have a sneaking suspicion that Anthropic and google are working together to degrade sign-in performance for multi-account users. I can’t fully prove it yet but I plan to be able to in the week or two.
It is possible that Anthropic (and OpenAI for that matter) actually put out some pretty low quality software.
If you’ve used Claude Code for any length of time you’re familiar with all of the strange rendering bugs, freezes, etc. OpenAI is even worse, their horrific software makes it difficult to _pay_ them, which should be top priority for a company.
What really gets me is when an app highjacks a link to the site, and then doesn't know what to do with it, when just opening the link in the browser would have been perfectly functional. Email unsubscribe links are a particularly annoying example of this.
I don't mind apps, even apps that are basically just browsers showing a web site. The biggest reason is that apps, at least on iOS, just behaves better. It might be that the auth persists longer or that there are notifications or whatever.
It's not without issues obviously. Most of the time the first thing I have to do is update the damn app just to order a burger or park my car or whatever it is I'm using it for. And it's dumb that we need to have a 150 meg download (per update...) for what's basically a bookmark.
But still, the better integration with my phone's native stuff like keychain etc usually means I'm more satisfied after using an app to do something, than using the _exact same web page_ in my mobile browser.
> Most of the time the first thing I have to do is update the damn app just to order a burger or park my car or whatever it is I'm using it for
It's interesting how different things bother people in different ways. Because when this happens to me, I want to throw my phone into the sun. It's a viscerally irritating experience that sticks with me for the rest of the day.
I have my essentials (browser, email, Signal) of course. But besides that, nearly all my apps fit into one of the following 3 categories: transit (airlines, rideshare, city bikes), finance (banks, brokerage), and...
baseball. MLB has put a shocking amount of effort into their apps. The ticketing experience is genuinely really good, so much better than any ticketmaster trash. All apps are trash, unless you're a baseball fan, in which case all but 2 apps are trash. I guess.
The author said it perself, "the greatest minds of our generation" working at Google, so those jagged edges are surely by design, and it's the rational most efficient solution in a economy of attention where the line between the product and the user is blurred.
In some cases it's just because the userbase using the web on their phone instead of the app is incredibly small and it's not worth funding feature parity. It can be difficult to distinguish this case from more hostile takes like reddit and Twitter.
In this case the feature wasn't available on the mobile app, either.
This is a constant argument i have with by business partner. He's always asking me "when are we making an app for our <SaaS>" and I always reply back: "We already have an app! It's just a PWA"
PWA's are freaking awesome for both users and developers. Users don't have to install a massive app and me as a developer can focus on making one platform better rather than 3.
And they are pretty freaking powerful in what you can do. Not to toot my own horn too much but I created an "app"[1] for viewing cities on the other side of the earth from where you're standing. It's got camera, gyro and GPS to determine what you're looking at to the folks I've shown it too, anyone non-technical has been completely fooled and thought it was a proper app.
[1]: https://earthview.sunny.gg
Imo, you already lost the argument when you have to explain that PWA is the "app". For most users, app is something they install from App Store or Google Play. I get the point of view from developers point of view, but unless the majority of the users are technical people, there's no reason to use PWA these days.
Oh I'm so glad it works this way round too. Kinda sick of the web being ruined by http pages that tell you to download a binary. Is anyone bothering trying to narrow that gap between native and web on phones so we can resume the process we were undertaking back in 2010 before smartphones re-promoted binary applications for whatever reason?
Unfortunately it's the norm in large companies to never polish anything. Google has gotten worse and worse at this. But Microsoft is king. They bring a team together to build a new thing and then as soon as they can check that feature box on their sales deck they move that team off onto something else. Loop is a good example of this. Microsoft started building a Notion competitor and then just stopped. The Loop component model got pulled into Copilot and integrated everywhere. But you still cannot move a document between workspaces - one of the most basic pieces of user functionality ever.
I also look at Application Insights / Azure Monitor w/ their OTel SDK, Teams, SharePoint, Visio, <insert MS product here>. Basic functionality is missing and requests are left open for years or decades. Nothing is ever polished. Nothing is ever finished. Everything is good-enough.
I recently decided to use my google calendar to track my mood, as part of my CBT therapy.
What baffles me is that, there's no way in the web app to assign a default calendar for new events. When I create a new event on the web, I have to scroll through all the calendars that I have and choose the one that I want every time. Meanwhile, in the mobile app, I can simply tap on a new block, the event window appears, and the selected calendar defaults to what I used for my last added event.
I think the bigger issue there is that you're trusting Google with your health data. Surely there's an offline calendar app that could help you track it just as well. Anyway, I hope you benefit from the therapy regardless of how you decide to track it.
everyone is allowed to take their own risks. I don't pay for contents insurance. I'm up around a $1000 on that bet so far.
You might like Daylio. It's free, local-first (with optional backups to your own cloud or device), and has a good UX.
As a user, I don't want to install an app if I can do it on the web. Most "apps" these days are just web sites wrapped in an app. What's more, they're usually 100% dependent on REST APIs so there's little advantage to having the app anyway.
As a developer and (web) app vendor, I understand that many users still want apps. I just had a user ask when we'd be releasing our app for iOS. I explained that we did have an app and that it would be identical to what we'd release for iOS. Then I explained the maze of submenus she'd have to click through to get the icon on her home screen.
Apple and Google hate the open web so they make it excessively difficult to "install" PWAs and then in some cases, they're less functional than the website itself. More blame lies at the feet of Apple and Google than on web-first vendors who release sub-optimal apps as a delivery workaround.
We're not releasing apps yet precisely because I want us to be focusing on features. Having to target two additional platforms increases the surface area for testing and takes time away from developing features with the potential cost of releasing a "sub-optimal" app.
I've had an issue where, when clicking a "locations" link on a web site, Google Maps "permanently" added a bunch of locations to my map. This was quite unexpected on my part.
(I think it was for a chain or churches or a similar civic organization)
IE, I think someone made a group of locations in Google Maps, and then for the "Locations" link on their website, just linked to the group of locations in Google Maps. In the browser, this works fine, but on mobile, Google Maps just imports the link to my account without asking.
It's almost impossible to use social networks on mobile without installing their apps
When I got a new phone about a year ago, I decided that I wouldn't be installing any traditional social media apps (Tusky doesn't count) and that I'd use the web when "necessary". This has been a very successful experiment and resulted in me looking at Instagram _maybe_ once per week.
It's impossible for me to use YouTube with the app. Safari + uBlock origin lite and I never see an ad.
Most YouTubers still have sponsor sections on their videos so you probably do see some ads. Also why not pay for YouTube premium to remove the ads while still supporting the creators?
If you want to support the creators is through affiliate marketing by buying whatever they're selling, or by subscribing to them on Patreon – they earn next to nothing from YouTube.
SponsorBlock is the answer to that.
They artificially lock it down, because the app will give them more data to collect than the web app plus a larger surface to annoy the user with notifications, widgets, and other advertisement.
I found that installing facebook dot com to my Home Screen on iOS works acceptably. Lets me check in on things every now and then and still be confident they’re very limited in what they can track.
Messenger doesn’t work but luckily I rarely if ever use it.
I just finished making a social application (for skateboarding) with the express intent of making it fully featured/pleasant to use on mobile simply as web app, without login or installation.
Web is such a powerful platform and so many people still treat their web applications like they're just interactive documents. I think the most bothersome thing on mobile web is if an application has shifting framing ("chrome") when you pan around, like you're looking at a PDF.
https://skatanica.com
Let me know, but I developed it almost entirely focused on iPhone SE as a target to give myself the most claustrophobic possible experience, and I think that helped guide a lot of the decisions.
When I rejoined X at the start of this year I consciously decided not to install the app on my phone. It's addicting enough in the web browser on my laptop.
So I have zero social media networks on my phone and, looking at everyone around me who does, I'm very pleased with this decision.
Even more of a reason to get off them
They're digital drugs
If you don't install it they keep you from spending time on them. It's a feature, not a bug.
Not to mention the battery savings when nothing pulls those "engagement" posts in the background...
you can with liberedirect or ublock origin and firefox for android.
Bug or feature?
Didn't use to be. I stopped using facebook shortly after they blocked messenger on their webpage, so jokes on them I guess.
I wish Messenger had an auto-reply feature: "I probably won't see your message for a while because I don't install Meta apps on my phone"
The most painful part of this is that, at a certain point in mobile app development, many of them switched to using web frameworks instead of native. We're literally figuratively building web apps to replace native apps that replaced web apps, and hoping to performance optimize them back into near-native.
Then you have other sites/companies that go the opposite way: having functionality that is App-only. As an extreme example: my health insurance provider in Spain (Alan) is app-only. They don’t even have a website one can use. It is maddening for those of us who always prefer desktop over mobile.
What's even more maddening is that I bet their "app" is actually a WebView and provides no native functionality.
I sell stuff ocassionaly on a "local" platform called MercadoLibre (like, I could afford a new handlebar for my bicycle so I could sell there the old one). Mercadolibre kind of wants to be the argentinian Amazon, even lobbying in the argentinian government so they will ban similar platforms from other countries. With time, MercadoLibre has become incredibly hostile and greedy for us small sellers, while favoring corpos.
They charge you 25% for each sale you do via their platform, but the latest thing they did was to force you to "identify" you are you via a website where they track your face features and scan your ID "because of security". Yeah, that sounds good, so I did that in 2021.
They asked this again last year because of reasons. But this time they won't let you use a regular web browser: they forced you to do this via their app. No matter how much you try, it will always fail citing "compatibility issues" or "errors". I tried to complain but their customer support is incredibly shitty, if you even manage how to find to contact them.
But oh surprise, their "app" is just a web wrapper.
I use LineageOS with MicroG and decided probably 5 years ago to just use PWAs instead of apps for any online service and grab whatever other utilities I might need from Obtanium or F-Droid. Also the experience on my Thinkphone is the exact same as it was on my Pixel XL 2.
I know not everyone can do this, and some PWAs are downright terrible if they work at all, but for my usecase it has been great.
If only Google had a UI framework that would let them build apps and target all platforms.
Yeah. The problem is, they have 7 cross platform UI frameworks...
When I was job hunting earlier this year, LinkedIn on my phone told me to install the app. Sure, why not? So I did. It refused to authenticate and never worked. One good point is that at least the mobile web version didn't lock me out with an impassable overlay like some websites are starting to do.
Humanity would progress leaps and bounds if every app was deleted, and people just made websites that worked for phones instead.
Yes, I know some apps wouldn't make it in the browser. These are sacrifices I am willing to make.
I don’t understand all the technical challenges, but I sure hope we can close the gap between what we can do in the browser versus an app. What apps do is gate communities and gate information and gate people and this is the opposite of an open Internet that should be a benefit to humanity.
I don't like paying $1K for a phone. My current one was CAD$140 at Costco three years ago. It has 32GB of built-in storage which is always 90% full regardless how diligent I am at moving stuff to the SD card, and it has 3GB RAM which was fine three years ago, but is now insufficient to run certain apps at all. Without anything else (that you have control over!) running, start the app, immediately killed due to out of memory. These are apps which were snappy and reliable a few (forced) updates ago. No new features, maybe some UI restyle, but now too bloated to use.
Time to upgrade to the latest cheapy? Well, thanks AI boom, there aren't really any cheapies any more. And even $600+ phones now come with... drum roll... 5GB of RAM. OK, which maybe covers me for another two years of bloat until I'm right back where I started.
Yes, it's possible to stay ahead of the bloat if you pay $1.5K+ for your phone and upgrade somewhat regularly. A colleague has hundreds of apps on his phone and they all work.
Me, I use a desktop browser. Except for certain things that are only available as an app. The xda-developers types say no problem, just unlock and root the d*mn thing and then you can run debloating tools and if you jump through all the right hoops the banking app will still work. Bleech.
> Many companies want a permanent presence on your homescreen and think you're too thick to use your browser's bookmarks feature.
I thought that they just want to collect more data about you.
It’s a shame the web was so slow to adapt to this new mobile world. When it all started things like offline capabilities were very difficult to do on the web and native development felt necessary. These days the web can actually do a lot… but it’s too late. People expect to find something in the App Store, pinning a web site to their Home Screen is just not something they know they can do. So a lot of people waste an enormous amount of money on three different implementations for, often, simple CRUD operations.
That's not it. It's Apple. They are crippling the web on purpose.
We can't even have haptic vibration on Safari. And when we did for a little while earlier this year, it was because of a "bug" that that they promptly fixed.
Apple is not interested in making with apps as seamless and integrated as native because: money.
I agree that Apple has been awful here. But there are countries deeply dominated by Android that still heavily use apps when they could be using PWAs. I don’t mean to let Apple off the hook but I also don’t think they’re the only ones to blame.
As an iPhone user: good. There is no good that can come from some dipshit website product manager being able to make my phone vibrate on a website. None at all.
Parent comment is talking about PWA APIs that only show up when the PWA is added to the Home Screen, not via safari.
Is there any good that can come from a dipshit mobile product manager being able to make your phone vibrate on an app? Is there actually a meaningful difference?
Yes, because visiting a website is much easier to do even unintentionally. The last thing I want is my phone to vibrate as I scroll past an ad
Games are the usual reason in an app. Being able to do it as a “drive by” on a website though: absolutely hell no.
Sounds like it would be ideal to add it to Home Screen webapps only, just like web notifications. And yet…
I believe it is more nefarious than that. The web strived for mobile native parity but web standards committees are mostly headed by delegates of companies like google and apple; the same companies that have an interest in crippling native web features to push users to their app stores, where they can extract money via fees. PWAs on iOS are a good example of how this kind of gate-keeping looks like
I miss the mobile-versions of websites for low-bandwidth connections (the ones that started with "m."). They were lightning fast, even on slow networks, and were laser-focused on top-of-funnel user activities. Facebook's implementation was extremely solid (when I used them). Messaging worked as well until they gated that behind full Facebook.
I think the web did fine. People can't pin a web app because Apple made it difficult for them to do exactly that.
Burger menu -> share -> add to home screen is difficult? How do you pin a web app in Android then?
Have you ever tried communicating this to consumers of a web app? Our android customers get a nice little install popup or a push of a button.. it's pretty seamless. With TWA it's also trivial to put it on the play store.
There’s a whole API that the browser provides to prompt users to install:
https://developer.mozilla.org/en-US/docs/Web/API/Window/befo...
I’m not sure one can say Apple is intentionally making it difficult to install a web app to the Home Screen because they haven’t implemented a draft proposal to the w3c working group that proposes a spec only chrome has implemented and no other browser except chrome and its derivatives supports.
[delayed]
How is "share" intuitive here?
I want to pin the app, not share.
That seems purposefully misplaced. As usual with malicious compliance.
In Android: Menu > Install and create shortcut. Much cleaner, intentional, and visible with a single click for me.
It’s intuitive in as much as anything on smart phones is, because the share menu is the OS mechanism for sending data from any iOS app to somewhere else. You use the same menu to save a file to Dropbox, put a photo into a note, add a bookmark etc. Effectively if you want to take something that lives in an app and have it live somewhere else, you use the share menu.
You're not sending any "data" though, much less sharing anything.
I just asked my colleague and they had no clue how to do it in their iPhone. I guess a win for Apple.
The feature shipped in the app. That's the only reason i have it.
Google has a lot of these inconveniences, super easy to fix but for some reason the don't.
And this is why I usually say, I will look at it when I am in front of my computer again for most things, side from a free does where I mainly am reading.
I charitably assume if something can't be been done on a mobile it is because someone was granted an "on a phone" patent or clicking that button on a phone somehow will entitle Apple to 30% of my revenue stream in perpetuity.
I usually don't attribute it to malice or incompetence from hypothetical devs, instead I blame malice or incompetence from hypothetical lawyers.
I don't want yet another app on my phone.
My rule for apps these days is that if it is not available through F-Droid, I won't be using it.
So what's the solution again? Everything as a web app?
The solution is for companies to stop half-assing multiple things, and instead whole ass one thing.
It's impossible though. There actually isn't a single company alive that's capable of doing something like that, because it would require a decision maker to say "instead of these two things I want just one thing" and the second that happens it will be the end of the world.
Just let the app that’s clearly a web app pretending to be an app be accessible from the web
> This isn't the most complex software engineering task known to humanity. Add a + button. Pop open a text entry field. Validate. Save. Done. I'm sure even the shitty Gemini model can vibe code that in a couple of months, right?
Sick burn.
I tend to prefer using the browser, where possible, eschewing bespoke apps, but I would expect an app to have more functionality than the browser.
It's sad, when it doesn't.
It made even sadder by the fact that often the "app" is more or less just webview.
More and more I'm giving up on apps, and online self-servicing as the structures and scope of what either one can do is increasing narrowing. It's much much easier to just call these days (fortunately AI answering the phone is still not prevalent). Customer service will obviously inform you that "You can just our self-service solutions in the future", even if you literately just called in because you can't due to inflexibility and options you don't understand.
Also "you can manage it from your phone" is not the sales pitch it once was, because it's no longer the entire truth. You can in fact ONLY manage it from your phone. If whatever you're selling requires an app, chances are that I'm not buying and if it's a service, I will seek out your store or staff and make them do it for me.
My ISP removed the ability to manage your network with a browser. Not over the cloud -- they stripped the admin panel from their firmware and require you to use the app. The app is filled with dark patterns that try to get you to use their firewall and their tracking and enable their public Wi-Fi hotspot and not do port forwarding or DNS configuration or separate SSIDs or etc. Also, every few weeks it decides it's outdated and blocks you from doing anything until you update from the app store. Also, every time you open it there's an annoying loading screen with an advertisement. And all throughout the app, everywhere you go there are advertisements for tertiary purchases and offers. Like, yeah, I get that the app needs to exist for these fancy special stupid animations of the router with the waves coming off of it, yeah I see the wifi coming off of the router with all the buttons around it, showing all the things I can do with it, and then I scroll right past that and have to go down to the equipment details and then go into the advanced settings to even configure any of the stuff I actually want to configure about my network ever. And yeah, I know it's the super duper app with all the special services, I know I can get superduper mobile phone line and also TV and cable and also free Peacock streaming service! with the purchase of whatever, and also, did I know that fiber speeds are now being offered but not in my area? Did I know that other areas benefit from up to 2 gigabit speeds?! I better check now to see if my area qualifies! (It doesn't, I made an FCC complaint about it and they responded to tell me it might happen eventually and it hasn't happened)
Literally bought new networking gear from Ubiquiti because of this crap, and could not be happier with it. Only problem is the ISP literally blocks any modem that's their stupid combo router modem Internet-of-Shit cloud-connected hardware-as-a-service garbage. Modem works for a few hours, then the line goes suddenly dead (even to their own router) until I've called them and gotten told that my modem is faulty even though it was working fine until they cut the line, etc. so I have to deal with still having their router in front of my own gear
"you must use a computer web browser".
Yeah, and I have one on my Android phone!
Most companies mostly want app access because you get a bunch of APIs with which to annoy users with marketing notifications, tracking, and url handling.
The problem is that at big companies such as Google, it can take months to plan out features and put them on the roadmap. That is, if they even get prioritized above other things to begin with.
Hah. I was trying to buy something on the BestBuy website. I’m not sure what kinda of bitcoin miner they’re running on that site, but it repeatedly manages to crash the tab as I was trying to browse. I had to eventually just download the app.
The no-Google-calendar-sharing-on-mobile is an absolute classic. I have personally seen multiple clumps of people huddled around a phone trying to figure out how to share a calendar with each other - fruitlessly until I butted in, because normal people don't know about desktop mode and even if they did would have no reason to think it necessary.
(If you didn't read the post, it doesn't work in the app either. It only works on "desktop.")
This past weekend I was flying on Delta and my first flight was delayed such that I was going to miss my connecting flight, so I rebooked onto a later one. During my layover I visited the gate agent to get a boarding pass with a seat assignment.
"Do you have the Delta app?"
"Nope."
Then he pressed a few keys on his keyboard and printed out a new boarding pass for me within five seconds. I couldn't believe he was trying to kick me over to the app if it was that easy.
MLB is the exact opposite of this. You can't get tickets without the Ballpark app. No paper tickets at most stadiums. The app asks for all sorts of personal info too (which I usually spoof). They're even trying for biometric check-in now.
Aer Lingus have introduced app-only self-service bag drops, which are invariably swamped with passengers trying to get them to work while a single staff runs around clearing on-screen errors and directing people to rescan, or reweigh their bags, or move closer to the window to get a 4G signal.
Meanwhile non-app users are directed to the otherwise idle staff at the check-in desk. It's bliss.
If your app can be implemented in React Native with no developer pain, it should just be a website.
Native is a much better experience than mobile websites when you actually use the features and power of these fairly advanced computers we carry around in our pockets.
the problem is that HTML is so bloated nowadays, that medium phones cannot deal with it, so apps always have better performance
Definitely annoying to have random features not work in app. This "subscribe to event" feature for example.
More implicit in this post seems to be an argument against apps entirely, which I cannot agree with. He doesn't exactly say this but it points there.
So when he says I dont really believe him. From his perspective, why is an app ever necessary? To me it's obvious because I absolutely do not want to use Google Calendar in a phone browser. Primarily because the UI on an app is optimized for the phone. And at that point it feels like imperfect feature parity is just the normal problem of releasing the "same" thing many times.The title also seems to be pointing to a sort of equivocation where you say a group of People say X, and then blame a Person 1for contradicting X by saying Y. Except We've never established that Person 1 was in the group of People saying X. You see this a lot on reddit, hackernews as well. "Oh, many people in the comment section said said Y before now user123 is saying X thats a contradiction."
Having said all that, the blog is labeled "rant" and I can respect that a lot of the purpose is to blow off steam.
This isn't about the app being unfinished, it's about Google deliberately half-assing support for open standards. They want you to be stuck in their calendar ecosystem so they make sure there's more friction adding a calendar from outside than adding someone else's Google calendar.
There's another class of problem, websites that pretend to work in the browser but refuse to support any reasonable type of login session.
Like, sure, there are login sessions that expire after five seconds of inactivity. Sometimes it even turns out that they don't support passkeys or TOTP, and you have to add a phone number for SMS authentication, which reduces account security by letting attackers prove your identity.
I want a browser extension that automatically clicks those "I'm still here" pop-ups on scummy websites like this...
But they have an app. And they don't even shove it in your face that the experience is better with the app or whatever. But it is for one and literally only ever one singular reason: it doesn't log you out every five seconds
Feels like this field has become a lot about doing the easy, visible parts, getting a month of attention, maybe a promotion, then moving on to the next "new project".
Meanwhile, the people who stay behind and actually make these half-finished apps work properly, maintain them and deal with all the boring problems rarely get the same credit or benefits.
Then let the app die on the vine for a while and ultimately abandon it a couple years later.
Google is notorious for prioritizing new features and new apps for promotion, so yes.